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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 708 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 708 reviews
  • Rated 5 out of 5 stars

    Greet unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it wasn’t even that hard for you I was so proud to have met him in my dreams I love it I hope he is a better boy I miss seeing his

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to protect my items wouldn't have it no other way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own up my fair share of speakers, and each time geek squad takes back my old ones and gives me new ones no questions asked with this warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own up my fair share of speakers, and each time geek squad takes back my old ones and gives me new ones no questions asked with this warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good service if your speakers end up blowing out or giving out from wear n tear have this service so they can service you for little of nothing…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thenguys did a great job delivering my appliances, keep up the great work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad for as long as i know!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had experience with Geek squad since I was in middle school when my parents purchased a pc for school use, with "Vista" and got rid of my win95 :( well.... Not the best service ever, last time i got service, since they did not have my stereo i seem to have gotten a pheaper looking stereo well its ok, I never got my woofer replaced, or amp checked.. well my insurace expired i believe... Its ok though. What can I expect? if back in the day they couldnt fix my pchave a nice day!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Excellent Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great and sounds amazing I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but feels good knowing I’m protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eletronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service .They were so helpful and knowledgeable. I will recommend them to all my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Ease of mind knowing you have coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks geek squad for installing my new system, they did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never had a problem with them great service. The best warranty you can buy Best Buy only place I buy my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great quality very quick service when bought and have had no issues so far but have and first pick everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have that protection thank you for offering it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a piece of mind. Makes it easy and feel safe without ruining electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service they stand by their service highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this age, when buying electronics its a must to have a warranty. Unless you like trowing away money. I dont and i want everything i buy to be covered, as someone once said " you never know when a disaster is going to strike"

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing quality car speakers

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers, amazing quality. Really lives up to the expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bass for a small sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sub fits just about anywhere and sounds great

    I would recommend this to a friend