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Customer reviews

Rating 4.7 out of 5 stars with 1028 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,028 reviews
  • Rated 5 out of 5 stars

    TV/Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad several times and every time I’m always very pleased and happy with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping a newb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic option which is of high value because it offers additional help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed My JVC Touch Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was Awesome.. Very professional.. everything went perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. They work with you 100%. They try to make sure you're satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection +++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having peace of mind and having a protection plan gives me that. Since I have never used the Geek Squad for car radio installation I felt it was advisable to buy the protection plan for the radio head unit. The installation itself comes with a warranty and having the head unit protection just adds value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved so much $ on installation and protection plan!! Definitely paid for itself many times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother-in-law love it and uses it all yhe time. Very small and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to have this protection!! It saved me from a bad install that could have been very costly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to have this protection!! It saved me from a bad install that could have been very costly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has always been good to us! Don’t hesitate to get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my radio and speakers and amp. They did a good quality super. Super neat and fast. I would recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty just in case the stereo breaks. Hopefully won't have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case you need it.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case your product fails. I never know. If something happens you don't have to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome, get it now...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth every penny. If you are thinking bout gettting it, do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have in the past skipped extended warranties, I find these days electronics just don't hold up as well as in the past. The Geek Squad 2 year warranty takes the pain out of something rather new going out, than having to use the supposed manufacturer warranty, which it overlaps and provides an extra year. While you may think it's not needed, heed the warning, as it is a small price to pay just in case everything does go south!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind that’s all I can say good luck. I’ll never have to use. I purchase spot protection with every electronic I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really stand behind their coverage plans great they do the work according to manufacturers specs I highly recommend getting this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and didn’t know how easy it was to use. Also love all the accesories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headunit for my older vechicle. Radio went out and after researching I went with the Kenwood especially since Best Buy offered free installation. I only had the unit for almost 2 months and the display and some buttons stopped working. This protection planned saved the day! The processes that Best Buy has to go through in order to fix it was a little dramatic but it is their world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans one of the best things that Best Buy offers. These protection plans have saved me many times overall and when talking about my car radio. A few months ago my car radio was fried by a battery hiccup in my car. Geek Squad was more than willing to look and and then replace my stereo and I even used that opportunity to change head unit brands because why not? 5 out of 5 would for sure recommend to anyone!

    I would recommend this to a friend
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