Customer Ratings & Reviews

Excellent professionals that make customer satisfaction their number one priority. Very impressive and their standards met my expectations, unlike their competitors who wanted to charge me almost double than what got with Best Buy and Geek Squad Protection.

yes they mounted my unit and show how it works.They took the time answered my questions.

The Geek Squad service is great. Would recommend this to all my friends

In customer service the service was great They helped me to restore my broken iphone with a new one

Yes it is extra, but that relatively small amount really came in handy for me. The sound on my unit starting cutting in and out. I took it back to the BB store that installed it. They got me right in, and took care of the problem without any charge. Been working great ever since...

Agent was very nice answered all my questions thank god for geeks

Geek squad did a fantastic job. No worry install. Very nice

Love how easy best buy makes warranty exchanges for their customers!

The installation agent was awesome and quick! Thank yall so much for great service!

I would not purchase a car radio receiver without this protection. They have many funtions and require electronics to work pretty hard. I have had to use it and it saved my over $300

Excellent.........................................

Added Geek Squad Protection of my in dash radio. It is great to have this protection if you need it. A wire came loose on my radio and they fixed it. No problem and no charge!

I have owned a continuous Geek Squad service / technical support agreement since the creation of Geek Squad. Most of my contact is done via remotely (on line) but there are times when I still need to take a PC into the Geek Squad in Best Buy. I use their services at least once a month and am confident I could not find better professional service anywhere else. An added plus in they are available 24/7/

Sometimes Geek squad protection doesn't make sense to buy and sometimes it does. I think it makes sense here. I've used it before, and there's usually no hassle.

I had a problem with my car radio in the third year. It needed replacement and Best Buy swapped it out. No problem. Thanks Best Buy!

Glad I had this!! I had a stereo installed in my van and about a year later it stopped working and needed replaced. There was no cost for the new radio or the install.

Great to know that I have it in case I need it. It’s well worth the money to have peace of mind.

don't buy expensive items without protection, 10/10

I haven't needed it, but things can go wrong. I needed the extra warranty on my other car stereo. I'm glad I had it then.

It works great love making coffee have used to espresso function,