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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,029 reviews
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with geek squad service in my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me connect my t.v. and receiver that was suppose to happen but he couldn't help me to figure it out so i found out on my own but he tried his best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend buying a Geek Squad protection plan. Bought a 3 year plan for an item, and it broke almost 3 years later. Brought it in to Geek Squad and they were super quick to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy repair very polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once upon a time not so long ago Tommy used to work on the docks, union's been on strike He's down on his luck, it's tough, so tough Gina works the diner all day working for her man She brings home her pay, for love, for love She says, we've got to hold on to what we've got It doesn't make a difference if we make it or not We've got each other and that's a lot for love We'll give it a shot Woah, we're half way there Woah, livin' on a prayer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer’s awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were always in contact and made our schedules better great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lazy techs, I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my truck radio. Getting the auto service to return your calls is impossible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a radio and had it installed in my jeep. The warranty is inexpensive and offers 4 years of coverage incase there is an issue. I have a jeep wrangler and in the past I've had issues with radios from going offroad to accidently leaving the softtop down and only to have it rain. The warranty will help any issues that I may come into, which is good because I haven't had the best of luck in the past. Best selling point is that it is inexpensive. If you're going to spend on getting a radio for your vehicle, why not spend a few bucks more and get a warranty incase something goes wrong?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sometimes it's good to get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't always make sense to buy geek squad protection (sometimes it's more than half the price of the product but I hope that's just bad oversight on pricing algorithms). I think it does make sense here though. I've used it before, and there's usually no hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install my car radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! On installing my car radio and reprogram me my SmartWatch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are very helpful and patient. They don´t stop until the problem is solved. It is an excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going the extra mile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a new radio installed in my sons 2003 Blazer. With geek squad protection the installer let us know that if we sell or get rid of the vehicle, they will take out the new radio for free and reinstall the the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its peace of mind in case if my car radio dies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service yet. But it is nice to know I do not have to worry about the Car Radio dying yet. Its very good quality so If I have to re-install it it would be nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working awsome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was so smooth, and even the audio in my car got improved.Able to connect with bluetooth,Aux,USB.....I Liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage to put the mind at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection was mentioned to me as a wonderful option that I did not think twice to get it. It is also very economical in price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection Plan for a Decent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it along with the Planet Audio Wireless CarPlay device purchase for my 2016 Corolla S as I felt it would be nice to have a 4-Year Protection Plan for it. I am yet to receive any service as part of this but feels good to have it as it adds confidence to purchase the audio especially as there is no other support from Best Buy after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent added protection. I've used this before and it's a no-hassle deal. Good investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Everything was done in no time at all and I don't worry about anything ever going wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL piece of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A do-get for sure...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

    I would recommend this to a friend
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