Customer Ratings & Reviews

Geek Squad protection plans one of the best things that Best Buy offers. These protection plans have saved me many times overall and when talking about my car radio. A few months ago my car radio was fried by a battery hiccup in my car. Geek Squad was more than willing to look and and then replace my stereo and I even used that opportunity to change head unit brands because why not? 5 out of 5 would for sure recommend to anyone!

Geek squad service great service highly recommend you get some service

It's always good to purchase the max protection plan, you never know when you're going to need it. Ive used mine with no problems.

A must with any device. If there’s a problem with the unit or installation, it’s covered.

They work hard to make sure you are satisfied. These guys are great.

Excellent professionals that make customer satisfaction their number one priority. Very impressive and their standards met my expectations, unlike their competitors who wanted to charge me almost double than what got with Best Buy and Geek Squad Protection.

We always get the plan! Such ease in utilizing if the need arises.

Yes it is extra, but that relatively small amount really came in handy for me. The sound on my unit starting cutting in and out. I took it back to the BB store that installed it. They got me right in, and took care of the problem without any charge. Been working great ever since...

yes they mounted my unit and show how it works.They took the time answered my questions.

In customer service the service was great They helped me to restore my broken iphone with a new one

The Geek Squad service is great. Would recommend this to all my friends

Agent was very nice answered all my questions thank god for geeks

I have owned a continuous Geek Squad service / technical support agreement since the creation of Geek Squad. Most of my contact is done via remotely (on line) but there are times when I still need to take a PC into the Geek Squad in Best Buy. I use their services at least once a month and am confident I could not find better professional service anywhere else. An added plus in they are available 24/7/

Geek squad did a fantastic job. No worry install. Very nice

I would not purchase a car radio receiver without this protection. They have many funtions and require electronics to work pretty hard. I have had to use it and it saved my over $300

Added Geek Squad Protection of my in dash radio. It is great to have this protection if you need it. A wire came loose on my radio and they fixed it. No problem and no charge!

The installation agent was awesome and quick! Thank yall so much for great service!

Love how easy best buy makes warranty exchanges for their customers!

I had a problem with my car radio in the third year. It needed replacement and Best Buy swapped it out. No problem. Thanks Best Buy!

Excellent.........................................