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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1016 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,016 reviews
  • Rated 5 out of 5 stars

    The age of the geeks rule yet again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t go without your geek squad protection. So many discounts on installations for home security, office and work computing. Put my new microwave in for $50.00. Auto installation discounts and home security discounts for the entire home with Alexa at the hub. For “Complete control” Best Buy installed a top of the line Yale locks with ring peep holes. It just doesn’t get better than this! My Geeks/your Geeks make life easier than before especially if you have elderly, young ones or in-firmed (I’ll) individuals whom you want to keep an eye on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had to take it to another place for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service I received was excellent on this purchase !!! The employees went out of there way to help me, which I really appreciated !!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional and quick on inst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer explained all the ends and outs and even showed me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Victory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad installation was quick, painless and flawless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lazy techs, I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my truck radio. Getting the auto service to return your calls is impossible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with geek squad service in my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough good things about the guy that installed my radio. Was faster than I had thought it would take, did a great job, and was very helpful and thorough explaining its functions after the install. Will be going back for sure to have a backup camera installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had my install of an aftermarket stereo by Geek Squad. The work was superb and everything worked as expected. If I have any issues in the future, I will be sure to have them work on my problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me connect my t.v. and receiver that was suppose to happen but he couldn't help me to figure it out so i found out on my own but he tried his best

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not dvd compatible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item shows up when i did a search for dvd player car stereo. Unfortunately I had no choice but to install this in my toy hauler because I'm leaving to go camping this week and there's no time to return it and get a replacement. I had to install this so we at least have music while camping.. DVD capability was the only filter i selected in my search and expected this to have video output since it showed up in the search with that filter.. ill have to bring our home dvd player so our kida cab movies if they want.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Radio repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy repair very polite and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install my car radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! On installing my car radio and reprogram me my SmartWatch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend buying a Geek Squad protection plan. Bought a 3 year plan for an item, and it broke almost 3 years later. Brought it in to Geek Squad and they were super quick to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer’s awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were always in contact and made our schedules better great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sometimes it's good to get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't always make sense to buy geek squad protection (sometimes it's more than half the price of the product but I hope that's just bad oversight on pricing algorithms). I think it does make sense here though. I've used it before, and there's usually no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once upon a time not so long ago Tommy used to work on the docks, union's been on strike He's down on his luck, it's tough, so tough Gina works the diner all day working for her man She brings home her pay, for love, for love She says, we've got to hold on to what we've got It doesn't make a difference if we make it or not We've got each other and that's a lot for love We'll give it a shot Woah, we're half way there Woah, livin' on a prayer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are very helpful and patient. They don´t stop until the problem is solved. It is an excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a radio and had it installed in my jeep. The warranty is inexpensive and offers 4 years of coverage incase there is an issue. I have a jeep wrangler and in the past I've had issues with radios from going offroad to accidently leaving the softtop down and only to have it rain. The warranty will help any issues that I may come into, which is good because I haven't had the best of luck in the past. Best selling point is that it is inexpensive. If you're going to spend on getting a radio for your vehicle, why not spend a few bucks more and get a warranty incase something goes wrong?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going the extra mile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a new radio installed in my sons 2003 Blazer. With geek squad protection the installer let us know that if we sell or get rid of the vehicle, they will take out the new radio for free and reinstall the the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working awsome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was so smooth, and even the audio in my car got improved.Able to connect with bluetooth,Aux,USB.....I Liked it

    I would recommend this to a friend