Customer Ratings & Reviews

The geek squad installed my radio and speakers and amp. They did a good quality super. Super neat and fast. I would recommend using them.

I enjoy having peace of mind and having a protection plan gives me that. Since I have never used the Geek Squad for car radio installation I felt it was advisable to buy the protection plan for the radio head unit. The installation itself comes with a warranty and having the head unit protection just adds value.

Love this and didn’t know how easy it was to use. Also love all the accesories

Peace of mind that’s all I can say good luck. I’ll never have to use. I purchase spot protection with every electronic I buy.

Hopefully if I have any problems, they will honor the warranty.

They really stand behind their coverage plans great they do the work according to manufacturers specs I highly recommend getting this plan.

It’s a peace of mind to have on your side. When buying items at Best Buy

Geek squad service great service highly recommend you get some service

While I have in the past skipped extended warranties, I find these days electronics just don't hold up as well as in the past. The Geek Squad 2 year warranty takes the pain out of something rather new going out, than having to use the supposed manufacturer warranty, which it overlaps and provides an extra year. While you may think it's not needed, heed the warning, as it is a small price to pay just in case everything does go south!

They work hard to make sure you are satisfied. These guys are great.

It's always good to purchase the max protection plan, you never know when you're going to need it. Ive used mine with no problems.

A must with any device. If there’s a problem with the unit or installation, it’s covered.

We always get the plan! Such ease in utilizing if the need arises.

I bought this headunit for my older vechicle. Radio went out and after researching I went with the Kenwood especially since Best Buy offered free installation. I only had the unit for almost 2 months and the display and some buttons stopped working. This protection planned saved the day! The processes that Best Buy has to go through in order to fix it was a little dramatic but it is their world.

Geek Squad protection plans one of the best things that Best Buy offers. These protection plans have saved me many times overall and when talking about my car radio. A few months ago my car radio was fried by a battery hiccup in my car. Geek Squad was more than willing to look and and then replace my stereo and I even used that opportunity to change head unit brands because why not? 5 out of 5 would for sure recommend to anyone!

yes they mounted my unit and show how it works.They took the time answered my questions.

Excellent professionals that make customer satisfaction their number one priority. Very impressive and their standards met my expectations, unlike their competitors who wanted to charge me almost double than what got with Best Buy and Geek Squad Protection.

The Geek Squad service is great. Would recommend this to all my friends

In customer service the service was great They helped me to restore my broken iphone with a new one

Agent was very nice answered all my questions thank god for geeks