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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1015 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,015 reviews
  • Rated 5 out of 5 stars

    Good idea...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it is extra, but that relatively small amount really came in handy for me. The sound on my unit starting cutting in and out. I took it back to the BB store that installed it. They got me right in, and took care of the problem without any charge. Been working great ever since...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy best buy makes warranty exchanges for their customers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation agent was awesome and quick! Thank yall so much for great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.........................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's nice insurance to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes Geek squad protection doesn't make sense to buy and sometimes it does. I think it makes sense here. I've used it before, and there's usually no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase a car radio receiver without this protection. They have many funtions and require electronics to work pretty hard. I have had to use it and it saved my over $300

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Protection for my in dash radio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added Geek Squad Protection of my in dash radio. It is great to have this protection if you need it. A wire came loose on my radio and they fixed it. No problem and no charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my car radio in the third year. It needed replacement and Best Buy swapped it out. No problem. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a continuous Geek Squad service / technical support agreement since the creation of Geek Squad. Most of my contact is done via remotely (on line) but there are times when I still need to take a PC into the Geek Squad in Best Buy. I use their services at least once a month and am confident I could not find better professional service anywhere else. An added plus in they are available 24/7/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that I have it in case I need it. It’s well worth the money to have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy expensive items without protection, 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this!! I had a stereo installed in my van and about a year later it stopped working and needed replaced. There was no cost for the new radio or the install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Might just need it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed it, but things can go wrong. I needed the extra warranty on my other car stereo. I'm glad I had it then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is awesome for protecting products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great love making coffee have used to espresso function, 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for replacing my screen quickly I appreciate you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has the best warranties. I try to buy all my gadgets from Best Buy for the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd to none!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m please with the Geek Squad they were very helpful when choosing a replacement radio they are second to none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer head unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the functions this unit has I’m a little disappointed that I lost my front channels so I’m contacting geek squad to see if it can be repaired

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and lengthy protection plan, necessary on expensive electronics.

    I would recommend this to a friend