Customer Ratings & Reviews

Best Buy buys everything they say when it comes to their warranties please don’t hesitate to get

Great purchase!!, good customer service, the person who help me was very helpul

Love my shark upright vacuum it has great suction on my carpet

was incredibly pleased with my recent Geek Squad experience. My in-store appointment was prompt, and the agent quickly took my failing Roomba for service. Even better, when it was determined that the Roomba couldn't be repaired, they immediately issued me an in-store gift card for the full original purchase price. This excellent customer service turned a frustrating situation into a positive one. I highly recommend Geek Squad for their efficient and helpful service.

Had to use my Geek Squad warranty for my tv and that whole process was easy. Called it in, was easy. Technician came out and he was friendly and helpful. Whole warranty process was excellent.

Very great and useful to get protection on your items just in case they break or mess up

Have had to use in the past, great support. Worth the money.

I Love this vacuum, it’s my go to for everything who has time sweep and mop these days. And it cleans very well.. definitely recommend!

Great awesome service from Geek Squad always available.

Super helpful when trying to return or replace items that no longer work.

Bought the extra protection for the Dyson great buy!!!

So far the product is great and easy to use. I haven’t had to use the protection plan yet.

Always great to have this service with new devices.

They are there to help you recommend if you would like to buy warranty along with your purchase, (under no obligation), knowing that you are guaranteed, they will fix your product or they will trade in for a new product if they cannot fix the one you took in,take the hassle out of buying a whole new unit full price if you include the extending warranty

Getting this accidental insurance actually works. I accidentally dropped it and the casing broke. I took it in expecting them to replace the casing. Instead they told me to leave the broken one with them and go get a new one!

Great protection! You won’t regret having it on your side.

Great value! Tell all my friends and family to buy with a service plans

What I like is that it seems to do well with picking up a lot of dirt in my carpet. It also does a good job with extracting to water from the carpet. This cleaner does well with keeping the clean water warm. It very easy to use. What I don’t like is that the dirty water reservoir is small which means there are constant trips to empty the dirty water. It also seems to force you to empty the dirty water tank when the tank does not seem to be that full. Other than that all seems to be doing well so far.

They were very helpful and were able to help me get a replacement for a product we didn’t want to lose.

I love having the peace of mind that I can take my product with me anywhere and have it replaced if something happens to it