Customer Ratings & Reviews

Amazing product to have and secured my Dyson and other small appliances

Most suction power from any other vacuum I've had before at a great price

It is an intelligent commode if you want to save time and effort in housework, easy maintenance and very useful for people who have pets since it has a very powerful machine that allows you to keep the entire home clean. Super easy to use, light you can use it in every corner of your house or car it does not require a lot of space in your home and it is an essential tool to keep your home clean in less time and so you have time to use it in other activities, it has separate tools that you can very easily attach to your device and be able to use it to clean any area of ​​the home

Bought a shark hand vacuum, somehow the plastic end nozzle that connects they attachments chipped/ broke and could no longer be used properly. Geek squad was willing to credit back, or replace with same item that was in the store. It was very fast and easy. I also used some rewards points on the original purchase and they applied to the replacement, so it was no additional cost. You do have to purchase it again for the new device.

This vacuum is awesome it cleaned my carpets better than they have been in a long time

Excellent coverage and price very happy with the purchase and the extra protection

Cleans very deep and removes tough satins. The steam cleaner is a little loud but works very well.

Very easy to use!! Extremely accomodating!!!! Friendly

I am so thankful I purchased the extended warranty! Before the extended warranty was expired my handheld vacuum had an issue with the battery. I walked in. They looked up my warranty and said, "go grab a new one." I went to the shelf and grabbed a brand new vacuum and was able walk out with a brand new vacuum! I went ahead and purchased the extended warranty on the new one as well!

My items were insured for 5 years, but broke down within three years. Replacements of took only a few minutes at the store at no cost thanks to my GSP.

Geek Squad service are very knowledgeable and It was really fast. They just needed up replacing it.

Good product, this is the fifth Roomba I have bought. Two for myself and 3 as gits. Everyone happy with this product.

Great no question asked so easily to do warranty of my old vacuum

Cleans very good, way better than roombas. The app tells you exactly where it cleans. But after a year the springs on one of the wheels got loose. Definitely get a warrenty

Glad we had it as after 1yr our Roomba died. I have purchased the added perform Best Buy’s in the past and they have been great. Would recommend.

Geek squad is Great. I never had any issue of returning or getting my Best Buy products fixed. The store on Butterfield in Downers Grove has the best Customer Service reps. They are very knowledgeable, polite, and extremely helpful

Used it in the past and it’s amazing! They will replace if you can’t fix! Worth the money! Plus you get the next step up!

What a convenient service. Any problems with a product you can exchange for another one. Its reassuring for a expensive product

I usually purchase Geek Squad coverage for myself and loved ones. Why? Because I, the purchaser of both the product and coverage, get peace of mind for very little outlay. I had to use my coverage a few times and each of those times I received a new vacuum, cell phones, keyboard and all-in-one remote control because each of those items had failed. Of course I immediately bought a warranty on the new items and once again I had (and gave) peace of mind.

Bought the V8 for my grandmother for Christmas….. (3 adults, 2 dogs, 1 cat) and she absolutely loves it. Amazing size! 5 1/2 pound weight and the 40 minute battery is perfect so she doesn’t “over do it”. Also bought the outsize for my home (2 adults, 3 children, 2 dogs) and it is absolutely amazing!…no complaints whatsoever on either vacuum!