Customer Ratings & Reviews

We bought the Geek Squad protection plan for an expensive shark vacuum. The vacuum broke immediately and BB quickly and no questions asked refunded the purchase. Worth the investment for such an expensive appliance.

Best Buy is the only company lace I always get the geek squad warrenty. You don’t have to find your reicete or an old policy you can’t find. You make an appointment go see the geek guys and bam it’s either fixed or they credit your account for everything including the geek warrenty and you just go to the store and get a new one

Luckily I have not had to use my Geek Squad protection on my purchase. But from past experience I have used Geek Squad on other Best Buy purchases. I will never make a purchase without buying Geek Squad protection. The security and protection can’t be beat for the price. Geek Squad was very reliable and print and resolved my issue for another product.

I love this vacuum. Would buy this again. The only issue is the battery life on the vacuum.

Great vacuum . Does everything needed and more. Won’t be disappointed. Geek squad is the best. Always takes care of my issue. Worth getting

Excellent service. Worth it for the peace of mind w finicky electronics! Geek squad has always been helpful and made servicing and exchanges easy!

Best buy in Grove City Ohio gave me excellent customer service. The geek squad tech took care of me quickly and efficiently. Best customer service in store I've had in a very long time. 100% satisfaction. Will return and recommend.

Superb customer service. The staff was super friendly and helpful. The repair was performed very quickly.

I always buy the Geek Squad insurance or Best Buy insurance, the best insurance policy and the service is always available and quick served .

This protection plan was used to replace a vacuum that had gone bad. Employee helped me out big time! Got me a better vacuum I liked much more because the one I was trying to replace wasn't being sold anymore. I love my new vacuum so much more than my older one. Thanks so much Best Buy/Geek Squad!

We were skeptical about making this purchase and relying on a battery to power a vacuum. We gave it a try and this vacuum is amazing. It is versatile with tons of attachments. So convenient and easy to use. Everyone should have one.

When getting expensive products always get the extended warranty.

I love using coverage for my devices and now i have the total membership w

The warranty was affordable and easy to use if needed

Why wouldn’t you buy this?! You appliance, eletrônica will stop working some time before the 5 years. So why not get sim extended warranty.

Works when needed, we have this on most of our purchases

Great vacuum. Easy to use and clean. Much better than the two dysons I had to return.

THANK YOU...............................................................

Good thing to have. Definitely recommend having this.

I have always used the geek squad protection on all my purchases no Hassell ever if you need a full replacement they will pay you out the time of the warrenty you didnt use and you get a new warranty on the replacement.