Customer Ratings & Reviews

Unfortunately I had to use this protection plan for a vacuum I had purchased. I was pleased that my experience was hassle free and my purchase price was given back to me in the form of store credit! Will absolutely buy this protection again!

Great floor steamer works well on my wood floors Highly recommend

I appreciate that the sales person offered the warranties. With something like a new vacuum that I'd never tried before, I decided to get the warranty. Nothing has happened to the vacuum and I am thoroughly pleased, and feeling secure in knowing if something happens to it, I'm covered. Geek Squad rocks!

I purchased the geek squad protection because my Dyson vacuum was expensive and if anything happens to it I know they will honor their warranty and fix it!

Best warranty you can buy for anything you buy at best buy.

Bob is a good house keeper. I did have issue with the first one where but I did learn later with my second one the guide tells you what the codes are and you just use the tools and brush provided to keep him good as new.

My iRobot wasn't used much, but now I can't connect it. I need to get it fixed, but I think it will be expensive.

Very good item I really like it I’m gonna tell my friend to buy one

I’m incredibly thankful I purchased this protection for my carpet shampooer, because it broke and could not be repaired. This saved my sanity, and I got full store credit to use toward the purchase of a new unit.

After purchasing and owning my V10 Dyson and owning it for over a year, I began to have some issues. I immediately began to troubleshoot my Dyson but unfortunately it began to get worse. My Dyson began to have battery and charging issues along with it not wanting to turn on at times with a full charge. Best Buy right away exchanged my Dyson for a new one out the box with no hassle. I definitely recommend the extended warranty.

You never know if your item will work or if you can install it, but with Geek Squad, you know they'll help you. My recommendation is to have a geek squad. It's the best purchase I've ever made.

I always purchase a geek squad protection plan when I purchase any electronics at Best Buy. They always try to either fix it or credit you back and I just know that I can always rely on them to take care of me.

I bought a Sharks vacuum is working good and easy to installed and use.

Good vacuum. As long as you keep up with the maintenance it continues to work as it should. It would be awesome if the handheld suction cord was longer so, as it is always dropping the vacuum if it is not right next to where I am vacuuming. Other than that it is a good vacuum.

Under Replacement plan, you get what you paid for product and upgrade with better one.

bought this for a vacuum. geek squad was great. I dropped off and by the next day I was told the vac wasn't fixable. I received my full purchase price back to put towards a new vac.

With the product being so top of the line I’d need a good reliable protection!

Purchase this every time great coverage has more than paid for itself

Love it, No more sweeping my hard wood floors. A little on the loud side compare to my last Roomba but I think that has to do with more suction power under the hood. My older Roomba didn't have the self empty feature which helps me out not getting dirt every when I empty the bin, big plus for me, After it cleans it mops the house is clean and everyone happy!

If I have any issues with my shark vacuum they give me no problem to either fix the vacuum or exchange the vacuum.