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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 28458 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 28,458 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has the best customer service and skills to help resolve your issue. Wouldn’t know what to do without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my bedroom. I also connect a digital antenna to it to use to access local channels and to also when internet is unavailable. Perfect picture. Alexa is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good probably would buy again and recommend to someone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a Roku TV a few weeks ago and my kids love it.. and I was very satisfied with my experience when purchasing with a lady named Nicole. She answered all of my questions in detail and even gave me answered before I even knew to ask them. By far the BEST customer service I’ve had in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced/Replaced 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes through and I’m always always always so happy I have it. Most recently I had a year old tv mounted since the day I got it and one day it just stopped working right at the climax of the movie. They were printed in sending a tech out to check it out and then delivered a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH the buy! Don't pass up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 50 inch sansung TV. The picture is clear and clean. The connect with the TV is fast and the remote is very easy to understand. Whats also nice is this is a smart TV with all the applications on there already so you can watch whatever movies you want at any time! This is such a nice TV for the price. I would NOT pass up this deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good article and the service that Bestbuy gave me was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love for the simple fact every item that I purchase automatically comes with a protection plan with geek squad. I have so many different types of electronics from Best buy which makes it totally worth it to purchase the insurance plan. I also have three other TVs plus two on the way now. I've had some of these electronics for a while and some of them are new. But anytime there's an issue with one of them. I have my protection plan to fall back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a great television. I purchased it because I loved the name pioneer. I grew up with pioneer. The price was wonderful and affordable. It was easy to set up. It’s great easy to operate, clear screen, a great sound. Beautiful technology. Thank you pioneer for sticking with the consumer. The name got my purchase. I would like to see more from the older reliable names. Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool service option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet, so far so good hopefully won’t need to use it in the foreseeable future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the T.V . Very easy to have delivered . I was shocked to see how easy it connects to my wifi and soundbar ! Its loaded with channels and the apps I already subscribed to. Im going to get another one soon !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it and forget it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy a TV without it. It is cheaper to buy the 5-year extended warranty. At -least if it goes out, and if it cannot repair, they will replace it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Protection to be Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty for big ticket electronics purchases! Seems like more and more manufacturers are only standing behind their product for a year after sale. When you buy a $5,000, just get the Best Buy membership to get the additional 2 year warranty, or you can still buy the stand-alone warranty if you aren't a member of Best Buy. I just like that my stuff is auto-covered when I buy things for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better to have and not need than to need and not have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend if you know you will be moving homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    covers all your necessities but haven't had to use it yet. basically buy this if you know you arguing to be moving homes a lot in the t=next 5 years or even once could be enough to cover an accident. LG oled are heavy but not too bad really its the thin screen and people not handling it righ that can risk the screen cracking easily is my worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wont buy a tv with out the warranty. Ive had too many die to fast. This is great. On an expensive tv its pricey but the cheap tvs are like 30 bucks for 5 years! I also get them on washer and dryer, paid forbitself 1st visit, actually paid for all since cause it was 1k fix for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps are easy to use and so is everything else on our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway Samsung tv’s all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for guest bedroom. Had it over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out installation of a huge 85 inch that took no time at all! Love having the piece of mind as well with the professional installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the best warranty in the entire business. I won't buy my expensive OLED TVs anywhere else. With Best Buy's Geek Squad 5 year warranty, you can completely enjoy your TV worry free, even when it comes to the dreaded burn-in that could happen. For that, I don't shop anywhere else. And did I mention they are hassle free? I had a major issue resolved within just a couple days. Worth every penny! Picture shows my brand new C2 looking flawless after my CX's screen that was covered by Best Buy got burn-in.

    I would recommend this to a friend