Customer Ratings & Reviews

When I bought the fridge, I was ready to skip the service plan. I’ve never been a fan of throwing money at “what ifs.” But my wife talked me into it—$139 for peace of mind. Fast forward: six months before the warranty’s up, the ice machine calls it quits. Total repair cost? $420. The plan covered every cent. So yeah, I’ll admit it. The plan paid for itself three times over, and I didn’t have to lift a wrench or argue with a tech. It wasn’t just a good deal—it was a smart call. Props to my wife.

Best Buy honors its Geek Squad protection plans. I buy them for all my appliances, TV's and electronics. Definitely worth it since they don't make things like they used to.

The extended warranty was a good price and something everyone should consider for new appliances

So far they're fixing it when they need to. Don't know about the reimbursement of the foods. Foliage won't know until after I submit it, but so far satisfactory unfortunately they have canceled so I've been able to use my freezer too much more refrigerator, so we'll have to see how the food spoilage reimbursement comes about

I hear 1, will someone go 2? I'll go 3. Going once, going twice... 5 year oh my goodness we have 5 years going once, twice, sold to the handsome young man over there. 5 year service protect is comforting for such a great purchase price.

I love protecting my assets, it gives me peace of mind. I haven't used it until now, but it's better to be safe.

The sales guys was wonderful and reminding me about this so I bought it to make sure that my fridge will be running smoothly

Reliable refrigerator by LG that has a large capacity and three drawers for convenience!

Always get a GSP. Haven’t had to use it and i hope it stays that way.

Never used Greek squad I wish and hope they will give good service.

Bought this fridge to replace our last KitchenAid fridge which lasted us 16 years. This was closest in design to our last fridge but for some reason came with less shelves on the fridge and freezer sides. Additional shelves must be purchased separately when the older models came with all the shelves which is ridiculous as there are clearly grooves for the missing shelves. Also the ice maker in the freezer is obnoxiously loud when making ice. Our prior fridge was never this loud. Overall the fridge is ok but we much prefer the older model. Picked KitchenAid since our last one gave us 16 years. Hopefully this one has a long life as well.

I purchased an upright freezer that worked great for about a year and then malfunctioned. We lost some of our freezer items, but I was able to get reimbursed and get a new freezer because of the 5 year GeekSquad protection plan! Thank you so much for the help!

HAVE NOT USED IT YET BUT IM GLAD I HAVE IT. Great to know I can call them if I have any issues.

This is the first fridge I ever bought myself. It looks great in my kitchen and is easy to clean. I wanted something with an internal water/ice dispenser to avoid water dripping down the front of my fridge. Love that everything is eye level and easy to find. Way better than a side by side or freezer on top

Definitely getting the Geek Squad Protection to cover most problems that might show up in the next 5 years

Amazing protection plan would buy.this 10 times over again.

Geek squad has been purchased for all new appliances and consider it well worth cost

Naomi provided phenomenal customer service during pickup

I haven’t had to use my geek squad service yet and I hope I don’t have to. But it’s very reassuring knowing that they are there if I need them. Great job guys.

Geek Squad was great. They paid attention to me, listened and came and gave an immediate fix. I was very happy with all of it. Thank you.