Customer Ratings & Reviews

Not really sure I haven't had a problem so I can't really give an accurate review.

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.

I have always trusted Best Buy with and of my electronic purchases. I know if something were to happen they will take care of it with the warranty

I was always that guy that never wanted to get any kind of protection. But please do get the protection because it's something happens in that time frame. You are going to be upset and mad

Excellent subscription I love it and use it a lot they help with everything

I used to be against extended warranties with the thought that it was just a waste of money. Then I married a woman that thought she could fix anything herself and typically did more damage. Now I buy the Geek Squad warranties on everything I purchase with implicit instructions that if it breaks, schedule maintenance!

Very helpful and easy! Tv would not turn on and they came in to replace it!

Excellent service have used Geek Squad for computer as well as television repair. When they were not able to repair the television they replaced it. Would highly recommend Geek Squad.

purchased for peace of mind sending that much money

Highly recommend taking policy out on flatscreen purchases that are several hundred dollars or more...may not need to use the contract but gives you piece of mind. If sets break repair costs are inevitably high so contract is with it. Had to use mine a month before the 5 year expired and it was honored. Set fixed and good as new. Worth the money.

Love geek squaf.always ready to help when needed. So far they fixed three of my devices.

Best Buy services is above par and I highly recommend purchasing their warranty

Best Buy services is above par and I highly recommend purchasing their warranty

I would always recommend the protection. You never know when you will need it!

I always get the warranty when I buy TVs or high price electronics.

No question it’s a smart buy!! as equipment get more sophisticated there is more possibility of things breaking down. This is a great way to protect yourself, and ensure that you do not waste your hard earned money.

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

Very best service and great team I also have this service for other tech its the best.

The service is good and they are very professional.

I have had overall luck with the service for the past items I've purchased in the past. Most times they provided a box to ship back the defective product and they send a replacement quickly. The only time I needed to go to the local store was to move data from an old PC to a new PC. The staff was pleasant overall, however needed to get the supervisor involved to cover the data transfer per the agreement of the plan since the team member was new and unfamiliar with the plan.