Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30753 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 581 Showing 11,601-11,620 of 30,753 reviews
  • Rated 5 out of 5 stars

    Geek Squad provides great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers easy and affordable protection for your devices. I highly recommend this service for your high-value items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection - A must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found so much value at purchasing this protection - I have used it a few times and Best Buy is great at replacing the items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisified

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer protection I could have invested in! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys did a great job and got it done pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always recommend Best Buy's Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Best Buy's Protection Plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth getting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something worth getting on every purchase in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know why I’m here. Protection plans cover a lot of things for longer periods of time & easier to swap out or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet, but saved enough money on TV that I could afford 5 year warranty. Hopefully I won’t have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service to have on hand.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident that the Geek Squad will offer protection for my new TV purchase. I'll sleep better at night knowing that if a storm rolls through they have me covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with set up and delivery. The warranty replaces or repairs when something happens to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is fire

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service at the store. Fully covered and protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    neat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed to use it but it is nice to have just incase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and showed me some basic best practices. The agent was knowledgeable and friendly. I really appreciated his commitment to providing excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to purchase their protection in case of damage. Never have had a problem with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protections

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Include the Geek Squad protection on all of our purchases. Best Buy is excellent in repairing or replacing defected items. What a guarantee!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd call again anytime

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the expense for the advice received! Great tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service from all Best Buy employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle and terrific customer service. Thanks Alfonso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not use any of my protection yet. When I used I hope it work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan always makes me feel safe about buying a product. Easy to work with and great value for the money.

    I would recommend this to a friend