Customer Ratings & Reviews

We typically buy warrantees and end up using them more then not. GeekSqaud with Best Buy is a great service. I would recommend it for any Best Buy purchased device.

Have been adding to my larger purchases such as high end TV’s and equipment latlely. Have had to use with some recently and such a good decision.

This plan makes me feel secure knowing that if there is a problem with the product I purchased, I can have it fixed correctly.

Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.

I have yet to use them for this product but I have used them in the past and they are great and helpful with what I needed.

Because I know your work from years of been Best Buy Costumer Excellent. I haven’t used you guys yet

Always recommend the protection plan on any equipment that needs insurance. It make your life easy and hassle free

Never no when you might need something fixed. Great addition to add for the price. Geek Squad is always great.

Decided to buy the coverage when I replaced a Samsung TV that needed a new panel after only 19 mo.

Good to know I have protection for 5 years -vs- 1 year.

purchased for our grandson's 55" TV. In case something happens at college

I have piece of mind for 5 years with the purchase of the television. I hope I won’t have to use it, but so glad I have it!

Helpful service for people who aren’t tech savvy. Good at fixing the virus that was on my laptop.

After purchasing a product and investing my money in it I was pleased to know that I could cover it with a protection plan in case something went wrong. Peace of mind

I have yet to need the service and I truly hope I never need to use the service but I am very glad that it is there

Geek Support gives me security knowing if my TV has a problem I can bring it in and they will fix it for me. I am a single mom of little ones and you never know what can happen.

A service that I hope I won't be needing in the near future. But its nice knowing if I ever do need it I am covered

I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days