Customer Ratings & Reviews

I recently had an issue with the TV I had purchased last year the required me to contact the Geek Squad to schedule an in home diagnostic appointment. Not only were the men who came out here were professional but they were extremely knowledgeable, courteous, and just a delight to deal with but when they determined that the TV had basically died they were also more than competent when aiding in the process of obtaining a new one and coming back again to deliver, remove the old set and installing a brand new set that works even better than our previous set. They made the entire process as smooth, painless, and stress free far beyond than I have ever experienced before.

Tv is excellent in almost every regard EXCEPT that is does not do 4k120 with dolby vision without reducing the vertical resolution and it can NOT send lpcm audio through the earc port meaning no proper surround sound from any gaming system, even the nintendo switch. Only way is to route your system to a reciever 1st and then to the tv but if youre using a reciever without hdmi 2.1 and a ps5/xsx you will lose image quality and not be able to handle 4k120 or perhaps even 4k60hdr. The picture i attached shows the digital audio out setting that has to constantly be messed with the even get sound to play.

The TV was working perfect but then it go cracked screen but I wish the product was still working because it had a good picture and still under warranty through the geek squad, but they won’t fix a cracked screen so as far as the TV it’s great as far as the warranty you buy for the geek squad it’s not right when you buy the extended warranty thing to get told it’s 100% warranty is what when it’s not they said cracked screen they didn’t cover then why would you even want to buy the warranty to the GEEK SQUAD, if it doesn’t cover a cracked screen

An excellent choice of program for beginners and those who do not know perfect English. I am very satisfied with the product and will recommend to all my friends. It's just gorgeous. This is probably the best offer on the market. Thank you BEST BAY!!!!

The agents were very professional, clean, quick, and courteous. Although the use of the tv remote and application connections are simple to me, they took the time to explain it. I would definitely recommend their services and would use them again in the future should I need their assistance.

Do not buy a TV without it. It is cheaper to buy the 5-year extended warranty. At -least if it goes out, and if it cannot repair, they will replace it with a new one.

Brought the S95B. This is beyond the best protection/insurance you can get for any device that you love and want to have around for year. Also if theres an issue with repair or replacement your product purchase value is always remembered & honored

I've been a Geek Squad customer for two years now, and I can confidently say it's been a worthwhile investment. Their consistent and reliable technical support has made navigating the ever-changing tech landscape a breeze.

We purchased this TV to replace a Samsung 65” that a surge from the cable company had caused our HDMI ports to be blown. We had that moved into another room for streaming, & now we enjoy the larger screen mounted on a very large wall above the fireplace. All was hung & mounted professionally by geek squad.

Best Buy offers the best warranty in the entire business. I won't buy my expensive OLED TVs anywhere else. With Best Buy's Geek Squad 5 year warranty, you can completely enjoy your TV worry free, even when it comes to the dreaded burn-in that could happen. For that, I don't shop anywhere else. And did I mention they are hassle free? I had a major issue resolved within just a couple days. Worth every penny! Picture shows my brand new C2 looking flawless after my CX's screen that was covered by Best Buy got burn-in.

Bought this add on for our flat screen, anything we need help with the insurance has always helped us with no hassle. Definitely a must buy especially if you have children or pets.

Insignia is definitely a great alternative, the quality the color graphics the remote and multi functions is a plus. Additionally it is fire stick ready, Wi-Fi connects right away and apps available up to date. I would definitely recommend this Brand to anyone looking for a real quality TV in a budget price.

Honestly I don't know what I'd do without a TV, and with this 2-year protection I don't have to worry! It certainly makes me rest easy knowing that if something were to happen to this TV electrically that Best Buy would honor me with a new one!

Getting the extra geek squad protection made a lot of sense for me. The TV I purchased was an “open box” from a Best Buy near me. Getting the extra protection was something I feel give me piece of mind.

Great tv love the bright picture and it’s huge we had a 75 inch and this is much bigger We also Bought the warranty of 5 years When I spoke to geek squad they were super helpful!

If in doubt don’t go without ! You can always trust the Geek squad. Don’t fret the geek squad is adept ! From installs on any walls you just need to make one call !!! Call I 800 geek squad ❤️❤️

I purchased this 40-inch Smart TV for my room. This TV made a difference and I am enjoying it. I never owned a smart TV, and It was an easy set up with all of my registered apps. I would recommend purchasing if you are on a budget!

Very professional crew, I've been shopping for a TV for about couple of my month till I went to Best and immediately found the TV that I'm looking for with a great price and great installation services, and they are fast too

Clear and Realistic images… Consistant Motion Flow with no blurring… Easy device compatibility setup… Lightweight for ceiling mount… PS5 upscaling HDMI input… Great for both Dark and Lighted Rooms… Ask for the sidebyside demoin store… you will not be disappointed ;)

Scott was amazing, he showed me things i didn't even know the television could, like it's a on /off button on the television not to mention he programmed both My television's both are have the extended warranty on them...this gentleman went up and beyond to make sure everything worked properly and I was very happy !!!!