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Customer reviews

Rating 4.5 out of 5 stars with 3557 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.3 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,557 reviews
  • Rated 5 out of 5 stars

    5-Year Warranty is great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old dishwasher (GE) only lasted 4 years before it went dead (and then dead once again!). I didn't have a Service Contract, so was forced to diagnose and replace electronics without any expertise with dishwashers. So with the new dishwasher, even though it is a top-of-the-line Bosch that has a reputation for reliability, I feel much better with a 5-year Extended Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner of Convenience...but yet to be truly tested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a difficult product to review, as I have not really used the service other than to get a technician's assistance in verifying what I had discovered to be an irregularity in the construction of the product (an electric range) it was purchased for. In all honesty, I was not satisfied with that technician's level of knowledge in relation to the subject matter. If not for the condition being minor I would have otherwise decided not to purchase the service, and instead gone with the manufacturer's Service Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kirk H.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is very affordable and highly recommend! Geek Squad assisted in the sale, sound explanation of benefits and had us sold……

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Year = piece of mind insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this 5 year protection service for piece of mind on my LG Dishwasher. I already have 1 yr full and 10 yr on the motor by LG. But it does not cover all the in between after the 1st year. Just like any insurance, it's nice to have and hope you don't have to use it, but if you do, you are glad you got it. Repairs out of pocket is very pricey. Just the service call pays the cost of the premiums. Geek Squad will fix it or replace it. Can't go wrong with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Very happy with the choice. The options this product has was everything I needed. Air fry works well and happy with the two over option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Warranty Worked to Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG Dishwasher was only 3 years old. A Geek Squad technician came out for the repair. Upon entering all the repair information it was determined that the dishwasher needed to be replaced. Thank goodness for the 5 Year extended warranty. I called the number, gave the project number and within minutes had a new dishwasher coming my way. Thanks to all for making this a smooth replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent used them yet but will soon for my refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased for peace of mind! Very pleased with the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but I'm assuming this was a wise add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why risk it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since 20012 we have been using the Geek Squad Protection warranty and I have to say, it is worth its weight in gold. The 2 year warranty really doesn't cover the major appliances so always go 5 on those. Yes, it does cost a bit extra but you can not go wrong. More times than not, when something goes off the rails they just replace it. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on a major purchase. Easy to use when needed . Great piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty service by these employees! We’ve had issues with new appliances & every time they’ve delivered satisfactory results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and professionally installed our new dishwasher and disposed of our old dishwasher. The service was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and Efficient Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and Efficient Fridge, that is energy efficient. It's very easy to use and has the craft ice feature, that makes long lasting round ice for any occasion. The look through glass door is very convenient and has the feature of three taps to the glass and it turns the inside light. The water and ice dispenser is very easy to use and better than the old style, it also has a led ring light around it that is helpful as a night light in the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the problem on the spot , if they can’t fix it they will replace it or get your money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Standard Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value on a 5 year no questions asked warranty that is about half the cost of the manufacturer's warranties, and includes in home repair/replacement if necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefit of extended warranties is debatable, since many people never wind up using them. Never having had a range with a glass top, I needed the extra reassurance. The cost of the Geek Squad plan is low enough to make it an easy decision. Another factor was that this plan was about half the cost of the one directly from Frigidaire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for a few years, I only used it once for a damaged Roku remote. I brought it in and they just gave me a new one with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind knowing I am covered by the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to buy the 5 year warranty. I needed it for my previous microwave which was serviced three times and last time it went out was two weeks before end of service. Best Buy gave me credit for a new microwave and bought another new warranty for my new unit. I love they stand by their warranty and never had an issue.

    I would recommend this to a friend
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