Customer Ratings & Reviews

Excellent product. Love the craft ice. I recommend this refrigerator. It was a good buy.

I do not see us having any issues with the product, but I am glad I bought the warranty for peace of mind!

They installed microwave neatly & level they were fast.

Geek squad !! They respond quickly and are diligent.

it's always worth paying the extra money for the 5 year warranty

So worth having a Geek Squad warranty, Only store I will buy appliances from due to horrible experiences with other stores. Keep up the good work.

I recommend getting the 3 year support with any appliance.

Love my Frig! Happy we decided to replace all our appliances with LG brand. We have NOT had to use the Geek Squad Service because we've had absolutely no problems with any of the appliances we've bought. I did a lot of research reading reviews on different brands. Even though some stated having issues with LG brand it was no different than any other brand having some issues as well. Decided on this refrigerator because it fit the measurements we needed. Wanted the Geek Squad Service just in case it would be needed as refrigerators like other appliances these days all have computer boards and don't last as long as the old-days appliances.

Haven't used yet. Seems like a good plan to have if problem arrives

I always get the protection plan. Have used it seamlessly on other purchases. Well worth the minor cost.

It was an independent contractor from Best Buy. He was very good, explained everything and made sure to run it before he left.

Very easy to use and keeps you worry free. Would use again

Definitely smart investment to purchase extended warranty. A service call will cost a flat $175

I loved it but it isn’t zero clearance and I had to order one that took forever to get For those buying this microwave it isn’t zero clearance door, so if you have cabinets on both sides good luck.

We have used the warranty at best buy before and they did great

I’ve always bought the BB warranties for big purchases, lucky i have never had to use it or make a claim in 15 years of being a bb customer. The one time I didn’t buy it was for a dryer, looking back that was a mistake.. heating element keep blowing out every year. The policy gives me peace of mind on my new purchases.

Nice to know that I am able to guarantee that my product will be insured and fixed if needed.

We bought an LG dishwasher in January of 2023. We got it because our Maytag died after 5 years. I’m so thankful we bought the protection because this is the second time in 3 months my LG has gone out. Totally worth it, the first fix would have been $600 if we didn’t have the protection. Also don’t buy an LG dishwasher!

Its ok, but i liked my old dishwasher better. The tines are really close together making it hard to load bowls anywhere but the top rack. For plates you load on the bottom bit they roll if you don't load on the back of the lower rack. The lower rack doesn't alow for wide tall things. The cup sprayers are ok but i still whish i had gotten anLG.

Havnt needed it for this item but have used in the past and was super appreciative I spent the money on it. I only buy my appliance here because of hte geek squad gurantee.