Customer Ratings & Reviews

First time purchasing the warranty for a product. I hope it comes in handy when and if ever needed.

Geek Squad makes good on all their promises when it comes to warranty. Never had a large issue with them, and they are very professional

Excellent technicians knowledgeable, helpful and professional

I am so excited to say I have no worries since I am protected for 5 years Yippy

Bought this coverage for a Samsung dishwasher, only caveat is that evidence of rodents void the protection.

They work good love them help me with no issues very nice

This is a must!!! You will save thousands of dollars if you get a bad product or the unexpected happens.

We haven't the opportunity to use the protection plan. Which is a good thing and hope I don't have to use it.

Geek squad service was great! They were easy to work with and answered all of my questions.

This protection is such peace of mind because it’s very expensive to fix any electrical issues pertaining to TVs etc.. The technicians at Best Buy are awesome.

The service was great on this dishwasher. It had been worked on a few times and upon the next return, they exchanged the unit out for a new one.

Geek squad is the best. Ive had independent repairmen, but geek squad is so much better.

Really haven’t used,,, it is very hard to associate warranty with product it was issued for as description is so very weak and obviously less than it should be.

Bought open box dishwasher with all of its features. Purchased extended warranty to ensure that it will work for the next 3 years. Good Price, and provides me peace of mind. Would do it again

About 6 months we purchased This Model to replaced a older Kitchenaid refrigerator we have used 20 years and still works but want a new one while we remodeled our kitchen. I just love this refrigerator seems to be built well and its well designed. Its ice machine is much faster than our older one and it is super quite you cant tell it os even on.

After only 4 months the stove stopped working. I called Best Buy and they sent me to the manufacturer. (I paid for 5 year geek squad extended warranty) manufacturer LG requires that I have an electrician inspect the outlet and prove that the problem is not electrical before they will repair the stove. Best Buy provided the stove and the electrical cord. They installed both. Be warned. Best Buy isn’t providing service. They’re going to make you pay. $$$

They are awesome love the customer service love the design love the price.

I appreciate the excellent service of Geek Squad and the warranties from Best Buy. This is why I only purchase major equipment for my home at this store; it offers the best service Warranty in Puerto Rico.

All of my appliances in my kitchen are from Best Buy and insured by the geek squad. I highly recommend the five-year warranty.

I really recommend the 5 year Geek Squad protection, they are great and have good customer service