Customer Ratings & Reviews

I love this refrigerator/freezer with french doors and icemaker. The price was perfect, not over the edge. If you are in the maerket for a nerw refrigerator/freezer, this is the one to buy. Oh, almost forgot, it has a water filter, you can purchase one and set it up for automatic billing and they will send it however many months you request.

We had to call Geek Squad for a warranty repair on our dishwasher. Phone call was simple and a tech was sent in a few days. Tech quickly diagnosed the part issue. The replacement part was installed and the repair was finished in under 5 minutes.

I love love love my dishwasher! I needed one badly, and did my research and I chose Samsung to match my other appliances. It looks great and works fantastic!

I purchased Greek Squad support plan for my microwave. It is easy to get appointment for service. However, my microwave had issue and the support person told me it costs more to fix and did not do anything. So I am not sure if it is worth it to pay for the plan.

Wow, great product! Looks nice and expensive! Definitely recommend!

So far so good with the product. Have not needed to use The Geek Squad but it's good to know they are there.

You need the additional protection nowadays. I haven’t used it for this purchase yet but it’s is essential.

Geek swuad protection is a must with the throw away society we have now. stuff just does not last long enough to not have solid protection this provides

This was a great experience with Best Buy. the service was considerate, thoughtful, and understanding. I've had the refrigerator for over 6 months and it works awesome. Everything fits.

We had a 5 year warranty on our previous over the range microwave (a Bosch) , which turned out to be a lemon. It broke 4 times during the first two years. In the end, Best Buy refused to repair it and we could instead buy a new one for the amount we had paid for the Bosch. Since we did not lose anything except the waiting time of being without a microwave while waiting for the repair, we decided to buy another 5-years warranty for the replacement we bought (a GE microwave this time). Even if we would not need to use the warranty, it certainly gives me peace of mind to know that I will have free repairs for 5 years if needed.

Provides an extra sense of security when purchasing expensive appliances and equipment.

All the features of this microwave is worth it! The hood exhaust works fantastic. Only disappointed to why didnt get 5 stars is because the one piece that rotates the plate was damaged and I ended using the one from my precious microwave that gave me the C-do error. Had to replace it with the newer version. I definitely rexommend if you get this you should definitely vent it to outside!

Have had Geek protection on other items purchased at Best Buy...If a problem developed, Geek service was fast and great, and if item could not be repaired, item was replaced with a new item. Very pleased with Geek protection plans. Good value for the cost.

Love it makes me feel better it’s protected for a while

I'm picky about which items I get extended warranties for. But if I'm going to get one, Geek Squad is among the best. Have used their service in the past on other appliances, and the service was always top notch.

We have a home made bakery and use it everyday and we like it very much :)

We have used the best buy warranty people once for our fridge and they did a great job

We have used the best buy warranty people once for our fridge and they did a great job

I had to use the warranty twice once on a refrigerator and one time on a t,v, both items replaced 100%.

Seemed like a good idea as hopefully if anything is going to break it should happen soonish. Steep learning curve in how the cooktop works.