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Customer reviews

Rating 4.6 out of 5 stars with 5322 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 5,322 reviews
  • Rated 5 out of 5 stars

    Review 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like the warranty was worth it based on the price of the washer dryer set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Washer & Dryer Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did such a wonderful with installing our new washer & dryer. They were on time, professional and knew a lot about the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were awesome! So kind and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my microwave because of the reviews it had, hopefully we won't need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this service. I have peace of mind knowing my new washer is protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They install was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer and dryer. The capacity is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stinky clothes after wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has the water filled technology It's a large capacity but if you put a big load in there there's going to be laundry detergent or if you put baking soda it all be left on whatever was on the top of your load. The loads don't wash good on the top we always have to wash our loads of second time because they just don't smell like they've been cleaned at the bottom it does but not at the top which means I'm getting ready to call for service because the water is not filling up like it should. I do not recommend this washing machine is horrible

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Samsung wash machine service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was prompt, knowledgeable and the 5-yr extended warranty was worth the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used the protection and hope we wont have to for our washer but ive used it for a LG tv that the led went out on and could not be fixed i got full reimbursement towards new Sony 75 inch tv . buy the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be extra covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so necessary for today's appliances of today. Appliances don't last like they use too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful to have had geek squad install my dryer with ease they were very quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels goods to have a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve yet to use it but it’s great to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping we never have to use the warranty but price wise we could not pass it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover your equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty!!! Not too expensive & 3 years of coverage!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! Very quiet and does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than buying a new one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it because my friend's washer broke down after four years and he had to buy a new one so I think it's worth it. Free installation alone was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer they both have a big tub for heavy loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exact

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what i was looking for. Was the correct model from Samsung website. Great deal, awesome experience with home delivery. Definitely recommend!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Whirlpool Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had motor went out in the dryer within 3 months of purchasing. The washer keep having F3 codes and they can't figure out what it is. But every so often it lets all the water back out and tells you to empty the washer.. We purchased this brand because it came highly recommended. Sometimes the dryer doesn't dry the clothes throughly or it ask to reposition the clothes and its like only 2 or 3 garments in it. Not satisfied. 2 stars because it looks great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad i purchased this warranty. Our LG washing machine died at 2.6 years!!!

    I would recommend this to a friend
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