Customer Ratings & Reviews

This really paid off for me -- I always purchase the extended warranties (knowing how short the manufacture warranties are nowadays), and this is something I do as a matter of practice. I've now bought this again for the new machine. The previous one I had with the Extended Warranty the Washer quit working after only a little over 3 years of use in my home (it's not a commercial setting, making it clear) With the warranty, I was able to schedule a Geek Squad maintenance service look at my failed washer and they determined it could not be repaired as such. The good part, I was able to replace with my choice of a new washer as a result (they are very good at honoring your initial purchase price on the washer for your replacement device!). Don't hesitate .. just spring for the extra protection ..

The washer despite being open box works perfectly. Sure it has a few dings and scratches but the functionality is great. And the open box price saved some nice coin over brand new

Simple protection plan that after research I have discovered is more comprehensive than and has much better customer service than the manufacturer’s warranty.

I bought this protection for my new washing machine which is the Maytag. It came with its own manufacturer warranty. That's all good and finding dandy but I wanted extra protection. Cost me over a hundred and something dollars but it was worth it to me.

Your appliance is only as good as the extended warranty, or "Cheese" that you buy. Most modern appliances die within five years. Generally the parts are scarce because they go through them, so hopefully you can return the damaged unit and get a new piece of junk for the same price.

Buying a replacement washer and dryer is never a welcomed expense. Luckily we had our LG appliances for 15+ years with only one service call. No one wants this money outlay for new appliances, and to add on the service is an extra cost, but the peace of mind is so worth it. Best Buy’s no questions asked policy for a service call is worth every penny. Try to find a repairman the day after a houseful of company leaves you with a million towels and sheets to launder. You’ll pay more for his service than the service plan!

Efficient and quiet. I’m just now having my 1st issues with the machine, a weird noise in spin cycle. But the geek squad is on it!

Really needed Geek Squad, and the came through. Three issues resolved...just wish it hadn't expired

They Installed it sooner than expected and it is the best Washing Machine and matching Dryer that I have ever purchased. I extended by Warranty from two years to five years just to be safe. A Great Value

This protection is very good to have in a case of an emergency parent or for a costly repairs that it is covered under warranty this is your best bet to ensure that whatever you purchase is covered. Just like a car you need insurance.

I got this set for my daughter to replace a set she had and she loves the extras that came with it. She knows when the cycles are done.

Its important to pay for the Geek Squad. When you call, they sent you a technician very quickly. ANd problem its solved. Paying to a technician would be pricey

I have had several electronic items go out. And the added protection saved the day. They don't make things like they used to is for certain

Scheduled an appointment told me what was wrong not applicable but home and fixed the issue super friendly

Always a plus to be protected haven't had to use this part yet but I know others that has and they've had great experiences look forward to Future purchases

Our washer began making crazy noises after a couple of years. I called Best Buy and a tech came out to assess it within a couple of days. A day later, I received notification my washer would be replaced. It will be here in two days. Amazing, quick painless Customer Service all around!

Got the geek squad protection plan. I haven't had to use it yet but I do feel at ease knowing I have it. I've always had great protection with all my other geek squad protection plans

If considering buying paying the ovely high saleprices for it i strongly suggest purchasing a protection warranty

Very good and fast. They knew what they were doing.

Delivery an installation of both washer and dryer with conversion to propane done with care