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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5594 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 5,594 reviews
  • Rated 5 out of 5 stars

    Samsung washer 5.5cubic feet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! No issues great product. I love the color of black and rose gold. Fits all my heavy king size blankets. I’ve had it for almost 3 years and I would definitely buy another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind for our LG Dryer Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Extended Service Agreement for our new Dryer, Washer & SideKick Washer we bought at Best Buy for several reasons: 1- Piece of Mind - No worries for 5 Years 2- Much Lower Cost than similar offering direct from the Manufacturer! 3- Much Longer Coverage than similar offering direct from the Manufacturer! 4-Since we bought the Top-Of-The-Line Appliances with Steam, controls on the door, etc., there are more things that could possibly go wrong. Ah, piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad this is available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any problems with my washer and dryer. I havent had to use this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should be effective AFTER manufacturers’ warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was relatively easy to use when service was needed. The repairman was great and our product was fixed same day by a qualified contractor, (I am supposing is listed through your Geek squad for appliances). Although, this product carries a 10 year warranty, and the Manufacturer still covers it, the extended warranty, ought to not be effective until the manufacturers’ warranty has expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used them yet altho I believe I shouldn't have a problem my son uses there services and always had good luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any problems where I need to call in The geek squad so I'm satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best service! We love geek squad for all of our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan and they refused to help my washing machine shaking all over the place. It was brand new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek in the squad. Always doing the right thing to help out the customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome job putting on my screensaver?That was under warranty, did not give me no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced protection my old machine failed in three years with no geek squad had to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I do not have to use this but it is good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My LG Washer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving My LG 5.5 Cu. Ft. Washer!!! I’ve Had For Almost 2Yrs. Now…And No Issues -At All!!! It’s Nice And Roomy And I Love The Stainless Steel Drum And No Big Gawky Center Part…Taking Up Needed Room. I Also Love The See-Through Top Lid And All The Fancy Gadgets!!! Added Bonus, The Washer Plays A Little Tune When Cycle Is Done. You Can Also Connect Your Washer With Online Technology…But, I’m More Old-School And Have Not Tried That Part -Yet. You Cannot Go Wrong With This Washer. Only Thing, If You’re Less Than 5’4”…You May Need A Small Stool To Reach The Bottom Of Your Washer…It’s Pretty Deep And Spacious!!! Finally, Don’t Forget To Add Your Geek Squad Protection Plan…I Chose The 5-Year Plan!!! So, No Worries Here!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty and Geek Squad able to assist with any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase i made on this day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We selected the 5 year Geek Squad Protection for our New Whirlpool Washer and Dryer set. We now have ease of mind if anything should happen in the next 5 years. Geek Squad Robert was so easy to work with when we purchased these new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand of washer and dryer set I’ve purchased. Will definitely purchase again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ah, the Piece of Mind!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Extended Service Agreement for our new Washer, SideKick Washer & Dryer that we bought at Best Buy for several reasons: 1- Piece of Mind - No worries for 5 Years 2- Much Lower Cost than similar offering direct from the Manufacturer! 3- Much Longer Coverage than similar offering direct from the Manufacturer! 4-Since we bought the Top-Of-The-Line Appliances with Steam, controls on the door, etc., there are more things that could possibly go wrong. Ah, piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will be good if I have to use it! Until then I don’t have much to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys are awesome! I had an issue with my dryer not coming on so i called an electrician, thinking it was the outlet. They came out and said the issue was the dryer, not the outlet. The geek squad guys brought me a new dryer and determined that the dryer was fine all along and the problem was in fact, with the outlet. Got another electrician to come out and actually fix it and now the dryer works great. They were very nice about the situation and set everything up for me before they left. They said to give them a call if i had any issues. Great service!

    I would recommend this to a friend