Customer Ratings & Reviews

Simple protection plan that after research I have discovered is more comprehensive than and has much better customer service than the manufacturer’s warranty.

Currently making an appt for them to come out and service my washer and they are so nice and quick with service

Washing my clothes within 10 minutes quick wash 20 minutes regular they leveled it out for me and everything show me how to use it correctly

Got the geek squad protection plan. I haven't had to use it yet but I do feel at ease knowing I have it. I've always had great protection with all my other geek squad protection plans

Great prod at a gr8 cost. The machine performance is a 9 out of 10. The vibration tech. wears out within the first two years. Other than that very clean wash. I love the self clean tech. Helps keeps down built up orders in the tub.

I called geek squad about my Samsung washer well they couldn’t work with that I had to call Samsung. They had me pushing the wrong two buttons my 17 yr old grandson showed me the correct two buttons to push. SMH they need to hire him

Always get these protections on all my electronics from best buy. I will continue as well they have the best coverage then any b company

I have not had to use the geek squad protection yet, as my brand new washer and dryer were just delivered last week. And I chose to pay for the 5-year plan. That may have been overzealous and perhaps unnecessary considering I went with a top brand (Maytag/Whirlpool) but after such a poor experience with my Samsung washer and dryer and how quickly they broke down for being brand new units, I just wanted the Peace of mind. Hopefully I'll never have to call them

These guys were very helpful when my washer broke down. They came out and diagnosed the problem and I had a new machine that next week.

Protection that sets your mind at ease for a reasonable price. The offer is a great one and makes the purchase more comfortable to buy.

Easy delivery from friendly guys! They called me on the way to my home, arrived on time and were very friendly. They picked up my old washer and dryer and dropped off the new one in about 25 mins. I was very happy with the service.

Geek squad is a great addition to my product. It gives me a peace of mind knowing my products are protected.

Even on a busy day it was easy and quick to walk in choose a washer buy it then leave. It actually took me less time to do that than it took my husband to finish a product replacement with a pre set appointment with Geek Squad.

I am highly pleased with my overall service and purchase

Great service to have. I am glad they have this service.

Its important to pay for the Geek Squad. When you call, they sent you a technician very quickly. ANd problem its solved. Paying to a technician would be pricey

We have not had to use it yet but from past experience we should not have any problems

Geek Squad has always come through for us. It is the best warranty service I have had.

Peace of mind is worth it when you spend alot on an appliance

When they delivered the appliance, they were very professional and helpful.