Customer Ratings & Reviews

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

I purchased the protection plan on an open box item, and even after purchasing the protection plan, my total still came out to less than the original price of the item I bought. Definitely worth it to have protection and peace of mind.

I went ahead and got the 5 year plan for my Insignia 4.5 washer and 7.5 dryer. The agents installed in a fast and professional manner. They answered all my questions and concern. Nevertheless, the 5 year warranty just add a level of extra protection and comfort that my wife wanted. Hope I don’t have to use it, but it will be ready when needed.

Well they just brought my washer and really didnt have a chance .

Buying extended warranties used to be a tough decision for us. As consumer grade appliances seem to be engineered for shorter lives, it seem more likely we will experience a failure in the lifespan of the warranty. Our old dryer was serviced under an extended warranty and due to a parts shortage triggered a replacement where we got the full value of the previous device purchased (not including the extended warranty price). Glad we had it!

Haven't had to use the service of Geek Squad yet and frankly I hope I don't. I have used the service in the past and I was very pleased so we took the three year warranty just incase the Whirlpool appliance was a lemon.

The agent I had did an amazing job on fixing my washer. He fixed it quick and was in and out within a matter of 20 minutes

I hope I never use it, but it always gives you peace of mind knowing that you are covered.

My warranty I always purchase them just in case I rather be safe than sorry. When I do have an issue, Best Buy takes care of it with no hassle.

Very impressed…………………………………………………………………………………………..

Excellent quality! Can’t ask for more, great price!

I’ve always had great luck with geek squad service. It pays for itself. I’ve had it on a robotic vacuum that had issues & I ended up with a new one. The newest geek squad protection I got was for my new washer. That way I don’t have to worry about my new appliance!!!!

Great to know I am covered in case of any damages or issues!

Bestbuy installed my washer and dryer in 15 minutes. I love bestbuy because of their service.

kind of noisy and the lid is stuck on “locked” after a couple of months

Geek squad has wonderful customer service . Shop at best buy

use protection. 5 years of safety. dont want regrets without using protection!

im sorry it took so long to find this product. I love it and it is one of the best decisions I have made for my home improvement.

Dryer is great had a small dent in it from delivery can’t really see it but got a gift card for the damage had it for a few months now working strong

The guys installed my unit and was in and out in less than.39 min.