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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 164 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 164 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad!! Brian, the rep that delivered and installed my new TV, was very professional & efficient! Great customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a wall mount for tv in new condo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fine job of installing the wall mount in the area where I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement TV, wonderful Geek Squad team that helped every step of the way with delivery, installation and prompt and courteous service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ring installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect the agent installed my security ring device in a professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unpacking and setting up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, carried the TV upstairs, synched remote, set up TV, and later took away box and packing materials. Very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple Visits, still got the TV installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brackets for the TV mount were missing on the first visit, however we were able to schedule a second visit and the TV was installed without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came out to connect my TV and surround sound system were great. They went over the remote control and how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smart hdtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed my smart hd very professional and friendly answered all my questions and cleaned up and emptied trash when he finished

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very quick to install and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home Theater system was reconnected to accommodate a new TV set. along with existing DVD/VCR, and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was awesome. Very knowledgeable. Talked to me about every decision, offering choices. Installation was quick & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed my units went out of his way to help me understands how to use nt controls. I really appreciated his patience. Great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kept getting delayes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told 9am, then closer to noon, the. By 12:30p and finally arrived at 1:30p. That's frustrating but otherwise it was all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians are the best! They do such a nice clean installation. Everything is in working order and professionally installed when they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although best buy Geek Squad is awesome adding this $100 connect fee to $100 install charge was not worth it to me and installed myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new smart tv. Awesome picture and full connectivity with my home network. Much lighter and sleeker than my old flat screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snowed up on time, finished in an extremely timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,job well done , they were done in less than half an hour. A job that would have taken a friend and I a lot longer. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb service, will be requesting same team that was at my home today!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Staff knowledgeable about services provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team was very knowledgeable about the services they provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Brian P. was efficient and tidy. I would recommend anyone who has time issues to get Geek Squad to mount and install their TV.

    I would recommend this to a friend
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