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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 164 reviews

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87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 164 reviews
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and knew exactly what they were doing! The job was complete in 5 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were thoughtful, courteous, thorough and knowledgeable. The explained how to manage the equipment and answered all questions without acting like I was a flaming idiot.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't read it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that this was provided with my order , just haven't had time to read it . Sorry .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kudos to the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came a little early, but knew exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service..........................................................................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the TV on the wall and freeing up floor space. Crew did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in, installed w/o hassle, neat, courteous, efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SET UP THE T.V. AND DVD-VHS PLAYER CORRECT AND FAST WITH OUT ANY PROBLEMS .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly with another company, not the Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Orderly Geek Squad Service..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the TV wall mount service and audio. Everything was great. The tech was good and installed TV efficiently. Thanks!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good custom-look option for mounting a tv on the wall! Geek Squad guys were very courteous and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, knowledgeable, friendly, and helpful. What more could we ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth, the tech was very professional and he did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv was set up in the proper height and at a comfortable height for viewing, simply and enjoyable experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that came to my home were very pleasant, professional and organized.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was kind of rude, and was extremely pushy. I felt like since I was a woman, he didn't respect my opinions on my OWN install. I will make sure to always request anyone else, besides him.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazed by all of the capabilities of the printer compared to my old one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered set up for my parents. I am in NC they are in OH. Disaster. Hard for my parents (in their 80's) to schedule and then they came to my home in NC to to set up. Lots of mishaps. Was finally done and then was fine. Kudos to the onsite Springfield, OH staff who helped my parents navigate the system to get it done! If you are ordering from another city be prepared for chaos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was right on time, professional and neat. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt response for appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the politeness and expertise of, the Geek Squad associate,

    I would recommend this to a friend