Customer Ratings & Reviews

This data run out fast.....only get if you need internet once a day for short time.

Gets you 2 days of usage with no streaming. Was hoping that this could last me at least a week.

30GB used quickly. Buy the $50 card and get unlimited data.

This phone is horrible, I wish that I had read the reviews before ordering it

Hi Best Buy. I already did this the day after I came in! I don't at this time remember the Tech's name, but he did a fine job! As far as the Verizon internet service, I can't seem to be able to get on line most of the time. I'm thinking I'll just Keep using the library when I can, Like Now!

Costs more than other prepaid carriers and doesn't offer anything different.

Ease of use for prepaid cards unknown at this time because a $70 card was paid for and used at time of phone purchase. I'm not happy to have to pay $10 more for the same service I enjoyed with Virgin Mobile. Right now, I don't know what the future holds so I'll have to learn as I go.

Poor was not worth the money! Was crap work for just a couple of minutes and then was done and then it was worthless from then on got maybe 45 minutes of streaming was not worth the money not by a long shot will never use this device ever again!

It’s alright. Plan does not have hotspot which honestly sucks.

Second time doing curbside. Both times there was an issue. First time, I waited over 10 mins before I got my product that I purchased. Second time, I had to go in because the curbside app wasn't working!!

The raise in cost for standard shipping was unexpected, no explanation, you’re just shipping usps and it’ll ship in one fist class stamp. Additional five of do dollars. I might need to rethink who I shop with in The future.

I was not satisfied with this product. It wasn't registered therefore I couldn't load it and Verizon told me to contact store because they didn't register it. I haven't received a refund yet.

Verizon store tech could not get it to download funds. When I tried to return it online, Best Buy said it was not returnable. A fact that was not stated at the time of purchase.

Verizon does not honor these cards. I purchased for my aging father her turns out had a regular account. Best Buy would not take it back and Verizon would not honor it.

I bought the wrong one and was not able to return or exchange it even though it was bought only one day before and I never scratched the bar or done anything to it.

couldnt return it and hve no use for it no longer. the back of card hasnt ben scratched. plus customer serivice for prepaid is hard to speak to through their auto mated system

I tried entering code but was getting message of it not being valid. Better to buy in person that buying curbside, realized sku number doesn’t match receipt

this was a Christmas gift. When they tried activating it it said it had been used already. Do not recommend. Easier to get via website direct

The service did not work with the ellipsis hotspot and tried to return the card and device. They returned the device but they can’t return the card.

bought it with a mobile prepaid hotspot. Cause it said they get purchased together. But can't get it to add on account and work.