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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 65 reviews

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83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-65 of 65 reviews
  • Rated 1 out of 5 stars

    Not so happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speaker on the phone stopped working 18 days after I bought the phone. I paid for 2 full coverage warranties. I was gonna have to wait a week on a new phone instead of the store just replacing the phone. I'll never buy another phone from best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was mad because he had to help me before he got to go to lunch after 1-1/2 hour of trying to setup my phone, i left with no phone service. I ended up doing it all my self at home. I will never waste my time at Best buy again for tech, service again very POOR

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Verizon review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't make any phone calls, people are telling be its saying I blocked the ability for people to call me, but I can call out and send text messages

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was never able to use it because it's not easy to install the data!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ray RBa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I ever purchased. I would not recommend it to anyone.

    No, I would not recommend this to a friend
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