Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $144.99
Clearance
The comparable value price is $219.00

Customer reviews

Rating 4.6 out of 5 stars with 116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 11.6" HD Chromebook's ease of use, compact size, and long battery life. Many appreciate its affordability and the responsive keyboard. While some find the storage limited, the positive feedback on other features outweighs this concern. Overall, it's considered a great option for portability and everyday tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 116 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My chrome book

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use starts up fast and I like the color and weight is very lite. Wish there was more in the line of how to use different areas of the computer. I recommend it and would buy it again the price was reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Acer 311 Chromebook, fun, productive

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Demand for Chromebooks is skyrocketing as consumers look for relatively inexpensive notebooks for school and home, and even for some businesses. Why? Blame the pandemic for starters. Though I am a Windows and Mac user, I am having fun with this Chromebook, an Acer 311. Thin and light, this 11-inch notebook weighs in at just about 2.2 lbs (about 1 kg), and is about the footprint size of a standard piece of copy paper. What is a Chromebook? It is a notebook computer that runs not on the MacOS or Windows, but on the ChromeOS, using the owner’s Google account to log in and use all the services. Is it better? In some cases, but it IS different in a couple of significant ways. Now 10 years old, the ChromeOS is mature and much more capable than when it all started. By this I mean there is little that most consumers cannot do on a Chromebook, even the most basic model such as this one. First, they are largely free from malware or viruses. This is because Chromebooks rely on and must be connected to the Internet in order to fully function. Though there is data stored on the Chromebook drive, it relies on an Internet connection to shake hands with servers in the cloud where the larger part of data, or work product, such as word processing and other documents are stored instead of on its internal storage, though the small amount of internal space may be designated for document and other storage. They startup quickly, usually in less than 10 seconds. System updates are pushed to the Chromebook as needed. After bootup and when closed, they come on instantly when opened. Chromebooks do not need to rely on third party software such as Microsoft Office or anything else from Microsoft, or Apple for that matter. It’s all baked into the Chrome cake. And these laptops are not handicapped by the lack of Microsoft inside. The ChromeOS is lightweight, lean and mean, which is why it is so fast, even with otherwise pokey processors that would barely get out of the starting gate in a traditional laptop. Apps for Chromebooks come from the Google Play store, just like on Windows computers and Android phones. They also need less memory, that is, RAM, and usually have smaller drives, now in the form of a chip-based Solid State Drive or SSD. Less RAM and smaller capacity SSDs contribute to their lower prices. What can Chromebooks do? Just about anything a traditional notebook can, including word processing, spreadsheets, presentations, and so on, using Google Docs, Sheets, Slides and Forms online, all compatible with the Microsoft apps. Perfect for web browsing, email, social media, audio files and streaming, videos from all the popular streamers using either web-based access or apps for Amazon Prime Video and Netflix from the Google Play Store. Why download these apps? The only way to download videos for offline viewing that might be useful for travel is through the apps. With the built-in Webcam, use Zoom and other meetings capabilities. Audio files may also be played from a thumb drive plugged into USB side ports. Printing is a different than on Windows PCs and Macs. Suffice it to say that I figured it out without a lot of effort and now I can print and scan using all of our wireless printers. What can’t a Chromebook do? Gaming, video editing and music production are best done on more powerful traditional computers. Other than for these kinds of high processor demand operations, I have discovered that Chromebooks can be a good and economical choice for most consumers. Battery life is excellent on Chromebooks, up to 10 hours on this model. With fast Gigabit Wi-Fi, users will find the best online speed capability, depending upon the speed of the ISP. There is one Type-C USB 3.1 port on the left and a twin on the right, so either side may be used with the power supply. Other ports include a pair of USB 3.0 USB Type A ports as well as a microSD slot for additional storage. **WHAT’S IN THE BOX** • Acer Chromebook • Power supply • Setup Guide and warranty **THE SETUP** Equipped with Intel Celeron N4000, 4GB Memory, 32GB eMMC solid state drive, setup is so simple. Plug in the charger. While waiting and charging navigate to the URL at the, “Getting to know your desktop” page in the Setup Guide to locate and download the “User Manual.” Open the notebook, press the power key and follow the prompts to sign in to the user’s Google (Gmail) account or create one. In a few minutes, setup will be completed and it will be ready for action. **PUT TO THE TEST** With rare exception, I can do any of the normal consumer computer activities with this Chromebook that can be done with a Mac or Windows computer. Instant on is a welcome change. And so, I set out to use this notebook throughout a few days that included writing this review. One more thing that is popular amongst Chromebook users is using them as a platform for Linux, the open source operating system growing in mainstream popularity. I’ll have to try that! **WARRANTY** One year parts and labor on the hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality, Speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good little Chromebook!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer 11.6” HD-Chromebook 311-Intel Celeron N4000-4GB Memory-32GB eMMC is a minimalist device and it is priced as such. That means no touch screen or backlit keyboard etc. That being said, this device for the price they are asking is a good device with a keyboard that has a good feel to it and a screen that is an acceptable 720p HD that gets plenty bright plus the speakers sound good enough to make watching videos enjoyable. I would definitely get a small thumb drive to stick in one of its usb ports or the microSD Card slot for extra storage. I was looking for a small device that I could easily tote around the house like to the kitchen so I can watch YouTube while I cook or eat. The truth is I have a 15.6 inch touch screen laptop and I never use the touch screen function much at all. I use a wireless mouse. So I do not think most people need a bunch of fancy extra features that they probably will not use. I think most people use a laptop the same way they use their desktop. At least that's how I am just out of habit. This device is very small and light and easy to take with you even in a purse if you are female that carries one. If you are looking for a very portable little laptop and use chrome for everything on your desktop like my family this is a great option at a good price. This device does what it is supposed to do and while it may not have the highest resolution screen and all of the fancy bells and whistles I found it to be quite enjoyable to use because the screen looked good and the speakers even sound good. Not only that it responded quickly to any action I took on it whether it be turning it on opening an app or starting up the browser. If you are looking for a low priced chromebook with a small footprint this is a good choice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A great basic "starter" Chromebook.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a larger Acer Chromebook, prior to this one. I initially got it for myself, but wound up never really using it. So, when schooling went Virtual this past year, I gave it to my daughter for home-use. I worked great for her but unfortunately, she's not learned fully on how to well care for things (ahem, electronics) just yet. Needless to say, it survived a few good drops and daily wear and tear and seemed O.K.; But one day, the screen just went out. It got "impact" damage out of the blue, even though nothing happened to it at that specific moment in time and the screen went all wonky and unusable. Luckily, there was only about a month left of school for the year and she was able to finish it out on her desktop and iPad. I needed to get her a new laptop for the new 2021 school year, just in case there would be a need for it or if there were any Virtual days. I didn't want to get anything super expensive due, but I wanted something smaller and functional enough. So, I went ahead and got this Acer Chromebook for her...just to be safe. I've allowed her to use it over the weekend to make sure it works O.K. and we tested it for the purposes of this review. With that out of the way, it is getting put up until the school year starts and I'm giving her further "teaching" opportunities on taking care of things...especially electronics and I want this Chromebook to last her. Unboxing was just pretty standard fare. Included in the cardboard box was the Chromebook itself, the charging cables (two pieces...the power brick and the actual cable that goes into the wall), as well as the manual, documentation and other materials. Nothing fancy and about the par for course, given the price of the product. Setting it up was a breeze. I absolutely LOVED the fact that this Chromebook, unlike our last one, does not use a proprietary charging cable. It uses USB-C, which is fantastic and totally unexpected! YAY! After getting it initially set up - connected to WiFi, logged in with a Gmail account, updated and a few apps downloaded, off we went. It was business as normal and works great for everything! Zero issues with logging into any of her previous school apps and websites. YouTube and other similar websites work great, as does Spotify and even the Apple Music website for our accounts there. We loved the smaller form factor (we always felt our previous one was too big, thick and gaudy) and it's slimline design. If there's one thing we don't like about it are the huuuuuuge bezels around the screen. It does make the top half look pretty cheap, but the screen itself is good enough and definitely has better viewing angles that the prior one we had. The webcam is sufficient and has a wider field-of-view than most, it seems and the battery seemed to hold up well to the advertised 10 hour life - this will all depend on various factors...such as screen brightness, audio volume and what you're doing with it. Watching Netflix? Yeah, don't expect it to last the full 10 hours. In conclusion: It's a basic-range Chromebook, not very expensive and in many cases..."expendable", if you will. If you have kids, no matter the age, this would make a great investment for them, as it would not be costly to replace and it does what it should. It also throws into a backpack or satchel well - just keep it protected. Oh and did I mention the fact that it has USB-C charging already? Yup, that's pretty awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Starter Device for Basic Needs

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Acer model is sold at an excellent price point for what it is. It's small, portable, provides all of the basic functionality that you would need in a laptop (email, video streaming, even Zoom!), and does all that at a very affordable price. The USB-C charging is nice, as that is the expected standard for the future. To be able to charge up several devices and only bring one power cord on a trip is a great thing. I plan to have this chromebook be used by my 1st grader as their starter device to learn the basics, get familiar with keyboards, and learn to browse the web safely. It could also be a nice living room device that you can tuck away easily thanks to its small form factor (see images with a pen for scale). I tested out Zoom, installing the app to chrome and made a test call. It worked perfectly so we are prepared to use this for school if it is conducted remotely next year at any point. The 4 GB of RAM is a nice bonus for such an affordable chromebook, keeping things running swiftly and smoothly! Overall, this is a great budget chromebook for anyone in the market for one!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Considering the value / price point, excellent!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was nicely packaged, and included the Chromebook, USB C charger, and a little pamphlet. Opening the box and taking out the notebook, it had a nice quality look and feel. I am sure it is all plastic construction at this price point, but it seems solid, and I didn't notice any flex. The hinges are sturdy, and held the display's position firmly. The keyboard has good feel and key travel - I found it easy to type on. There is one downside to the keyboard - the white letters don't stand out well in dim lighting. This makes typing in dim lighting difficult. Definitely would benefit from backlit keys. The palm rests are textured to look like carbon fiber, and shouldn't show finger prints. The display is bright, but it has wide bezels around it. I assume this is so the keyboard doesn't have to be made smaller and cramped. However, that makes this 11.6 inch notebook have almost the same footprint as my 13.3 inch laptop. At first, I had some doubts as to the capability of this Chromebook - having only 4 gb ram and a duo core Celeron N4000 processor. However, I went ahead and installed a number of apps, including some games from the App store. These downloaded and installed very quickly. After using for awhile, I must say I am quite surprised. It has handled the tasks I have thrown at it very well. I have not noticed any real lag while browsing - but then I don't have a dozen pages open at the same time. Basic games from the app store run just fine. It also streams Netflix well, and the display has good colors and fairly deep blacks, making movies look good. And, there was no light bleed around edges of screen that I noticed. The resolution of 720 in a smaller screen still results in a fairly sharp image. The sound was loud enough from the down firing speakers, but tinny - as to be expected from such tiny speakers. Sound through headphone port was great. I have not run the battery completely down, but one preliminary result is after 4 hours of light use, there is still 77% battery capacity left. This should definitely be an all day machine. There is one other issue - the limited storage, as the SSD is only 32 gb. And, unlike some android devices, the micro SD card cannot be formatted as "internal". All in all, this is a good choice for lightweight notebook that handles general tasks well, such as internet, email, streaming, etc. Excellent for student, or really anyone needing an ultra portable - and still capable - notebook.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Chromebook for those on the go

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer 11" Chromebook is perfect for those on the go or those looking to supplement their over sized laptops for something more compact and light weight. What this tiny Chromebook may lack in power and memory it makes up for in its compact design and versatility. So first impressions out of the box with this Acer Chromebook was it just felt and looked very cheap. At first glance this looked like something i would give my kids or something a adolescence would use. Looks aside this unit actually had me quite impressed. Keys are well placed for medium to small hands where as larger hands may struggle a little more. Charging is done via a usb-c power bank and full charge was achieved in less then a hour on a 15% battery life. If it is your first time using a Chromebook they can be a little overwhelming to understand however one of the first pages to prompt up was a guide to help you with navigating your new Chromebook. This Chromebook does have a built in HD webcam for Zoom meetings and i will say that Zoom picture quality was really good with no lag across a highspeed internet connection. My only gripe here is the lack of a privacy shutter on the webcam. There are two built in speakers on the underside of the Chromebook however don't expect to be blown away by the sound quality. Connection to the internet was fast and easy and in fact connection to everything was pretty easy. When connecting to my homes wireless printer i was worried about all the steps i was gonna have to take to set it up however the built in programs worked flawlessly handling all the hard work which resulted in a connection time of a minute or less. You can connect audio headsets either via Bluetooth or through the 3.5mm jack. If you are a android user you can also link your account to have everything populated from your phone directly on to your Chromebook. Let's talk about where Acer is trying to go with this for a minute. This laptop is designed to be compact and fast allowing you to tote this inside any small travel bag or backpack. One feature that has it really stand out is its long battery life while in sleep mode. With the laptop closed the screen and everything with it goes in to sleep mode. The screen turns off and everything runs on low power keeping the unit cool and the battery long lasting. What's nice is the the minute you open the screen everything turns back on and resumes where you left off. There are no load or refresh times, its pretty much pick up where you last left off and go. This is perfect for those on the go. Need to write a essay for a project you have upcoming while taking a bus or train ride home? Not a problem, simply start writing and when you arrive at your destination there is no need to save anything, just simply close your laptop, stow it away, open it up when you get home and take off right where you last left off. When connected to a good high speed internet processing multiple task went alot faster than i had anticipated with this unit. As a matter of fact i was greatly surprised to see i could stream Spotify while writing a paper with multiple windows open surfing for information. The laptop did a very good job at dissipating heat and battery life in sleep mode lasted me more then 4 days, while in full use battery lasted me about 8 hours with medium settings to the brightness. Overall this a great piece to add if your looking for something small and light weight that wont weigh you down or break the bank.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Nice and Straight-Forward Computer

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acer - 11.6" HD- Chromebook 311 I have been using DOS & Windows computers for over 25 years and this Acer Chromebook was a first for me. I got this CB for my daughter to help her with her schoolwork. I still haven't given it to her but will soon. These are my impressions so far: This CB is refreshingly simple. - Open the box - Take out the computer - Plug it in - Press the Power Button - Connect to the network - Sign in or register an email account - At the completion of the installation, you are up and running. The CB is well equipped with auxiliary ports: - 2 USB - 2 USBC - Micro SD Drive - 802.11 AC Network Adapter - Camera -Audio Jack - Battery life is excellent - rated for 10 hours Comes equipped with basic software needs - Additional software downloadable The screen is 11.6" and clear. It has a mousepad. The only item that might be purchased separately is a USB or Micro-SD card for external storage. Reasonably priced - Flexible - Capable for light computing and entertainment tasks. Perfect for a student to use for their schoolwork. I think its great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cause it was $140 with the N4000 I need a secondary laptop where it’s light and portable to get some basic work done. Pros: -Light and portable -The n4000 and the 4g ram is more than enough power to get work done via google applications and may surf the web with multiple taps open without any lag or slowdown -will receive update till June of 2026 -Chromebook perks -it’s HD, but it’s actually not that bad tbh Con: -the audio is low and terrible Perfect note taking device for students (;

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Size, Speed

    Rated 5 out of 5 stars

    Perfect for School

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these for our kids for homeschool. They have been excellent! Fast, reliable, perfect size for school, and a good screen. Chromebook work great for school work!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    It works great.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at a great price and works as noted on the web site it’s compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop because it is small but fast. I take it everywhere Awesome product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Speed

    Rated 5 out of 5 stars

    Perfect for travel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small , fast , long battery life. IPS screen is clear and bright

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, very light , very fast, not bad for the price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Like

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very fast and safe, it went better than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great little chromebook!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this chromebook. Easy to setup, connects to wireless with ease (no connection issues like older generations). Screen is great for this price point. We have had no issues at all with it and would highly recommend. Only complaint is that the original description stated it had backlit keys, and it does not.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    A great Chromebook for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this Chromebook to replace my old Chromebook and I'm loving it. It's fast enough for all my needs. I'm glad I'm able to listening to music and podcast while browsing online without them lagging and skipping. The battery last a long time too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an entry level chromebook -- so, taken for what it is, and the unbelievably low price, it gets 5 stars. I got it exactly when I was promised it. It has a great battery life, I really like the keyboard, and the monitor is crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great little computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, easy to use. Only thing that took a bit of time to get used to was no right-click (it is a two-finger click instead), but such a small thing. Love it for travelling where we don't have to plug it in often and easy to pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    130 dollar value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPS screen with above average viewing angles. Bezels are large though. No complaints about the trackpad or keyboard, both are acceptable for this price range. Good selection of usb ports, 2x usb c and 2x usb a.

    I would recommend this to a friend
Sponsored