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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 664 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 15.6" Chromebook's large screen size and ease of use. Many also praise its good battery life, affordable price, and surprisingly good sound quality from the speakers. While some users wish for more storage and RAM, the lightweight design is frequently highlighted as a positive. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 664 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest problem was forgetting everything I knew about windows.LOL. Took a while to learn the new shortcut keys but the manual was excellent and it was just a matter of remembering them.Again, The built in manual is excellent and makes the Chrome OS easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Exactly what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our purchase was more of an emergency buy. My husband just had foot surgery and is confined to his recliner (still even), His laptop quit suddenly and he had nothing to entertain himself with. I looked up the reviews on this Chromebook and was confident this would do exactly what it needed to do to keep hubby happy ;) I ordered it and it arrived in 22 hours, I've never in my life had something arrive so quickly. AMAZING. Out of the box, he was up and running in 5 min. He couldn't be happier. It's quick, it does everything he needs it to do and does it well. I would own one myself.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great for streaming shows and movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the chrome notebook for approx. 3 weeks and so far I am very satisfied. I purchased it primarily to stream shows and movies and the 15 in screen is very clear. It boots up extremely fast. Unfortunately it does not support the google play store apps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Excellent Cromebook for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great looking chromebook, good size and lightweight. It is easy to setup and use and my son is able to do what he needs to for school. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice inexpensive notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Chromebook purchased for an older relative - thought it would be easier for him to use than a Windows 10 laptop. Easy to set up, runs very snappy, Email was tricky to set up because we wanted to use a POP email and there was no Chrome app we could find that worked well for this. In the end just created a new Gmail account. However, if you just need a laptop for email and surfing, streaming music and videos, this seems to work great - just be sure you are using an IMAP or web email service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Chromebook is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new chromebook it compliments my Nexus 5x great... This is a well built laptop and for next to nothing in price. I'll never use anything but chromebook again

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    My Second Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a 10 inch Acer Chromebook for 5 years (which I love), but wanted a larger screen, and the HD feature so I can Chromecast to the TV even better. This one is great! It's even faster than my old one, and the resolution from Chromecast to the TV is terrific! I like the griippier cover, too. Now I use my little one at work, or in other parts of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for all users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this chromebook for my mom and it was the best idea ever. Ease of use as well as no popups or inadvertent virus installs. Should have gotten her a chromebook sooner. Very sleek in white

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acer Chromebook CBS-571 is an excellent computer. Light Weight and great battery life. My first Chromebook and if the future models are anything like this it wont be my last. I was apprehensive about Acer as a whole however this computer changed my mind. Never had a white laptop, pretty sharp. The only con thus far, highly disappointed it doesn't connect to my Canon Pixma 5420 printer even when it's wireless and cloud ready where my original much older Acer did. So now I have to buy another printer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect laptop does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed why people buy virus prone computers when Chromebooks are available. This one by Acer is best of the best. Brilliant color and clarity. Loads fast, never freezes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first chrome book. I was a little worried because I didn't know what to expect but it has far exceeded my expectations. Screen is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge screen, super fast wake up, has absolutely everything I need for school and now runs the Windows 365 apps! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for paying bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my parent's.... Good for them to just pay bills and check emails and some on line shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great basic internet computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acer Chromebooks are great for basic internet browsing and working with Google services. The Acer's huge screen and good speakers are a benefit for our kids, who use the Chromebooks to do online school work, online enrichment activities, and games. The only negatives are the white finish is easy to get dirty and the trackpad sometimes becomes a little fidgety. Still, for the price, it's a tremendous value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Full HD Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my wife (and I'll use it in the mornings)......real satisfied with the full 1080 HD display.....videos stream well online.......would buy this again in a heartbeat........worth the extra hundred dollars from small screen (11.6") chromebooks with lesser pixels

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great Desktop Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for my girlfriend for her 64th birthday. She is very non-tech so a chromebook is perfect for her. This Acer has a decent large screen and keyboard and good speakers so for 250.00 it is a great deal. Open the lid and it boots in 5 seconds, hit the search key and she's ready to check her emails or surf the internet!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    good price for this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good computer for basic everyday tasks. good price for what you get. good screen quality, boots up very fast, good purchase for the price if you just want a basic laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent for Charter School/Homeschool +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 16 yr old Junior.. she loves it and finds it excellent for googledox and other hw.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than expected. Bought for child considering buying myself same computer. Excellent price Large screen. Nice speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for spreadsheets and Internet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook is perfect for what I use it for. I am on the internet constantly looking something up and I use spreadsheets for everything. "Sheets" is so easy and user friendly. Prefer it to Excel. So very many possibilities to use the chromebook for.

    I would recommend this to a friend
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