Customer Ratings & Reviews
- Model:
- NX.GP7AA.001-REFURBISHED
- SKU:
- 6162936
to a friend
Refurbished issues?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the very beginning, the laptop fan ran almost all the time an the CPU usage was at 100%. I'm not sure why. Since this is the only laptop in my house, I watched some YouTube videos and set the CPU to run at only 50%, which solved the fan issues. The result of this was it now runs incredibly slow. It's not a function of my WiFi, because I run my Note5 on the same WiFi, and it is *always* faster than my laptop.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear piemom,
We are sorry you are unhappy with your Acer recertified laptop. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America
