Customer Ratings & Reviews
- Model:
- KA242Y BI
- SKU:
- 6401005
Rating by feature
- Ease of Use
Rating 4.7 out of 5 stars
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and ease of use of the 23.8" IPS LED FHD FreeSync Monitor. Many also appreciate the refresh rate and color accuracy. However, some users note the lack of built-in speakers and minor issues with the stand's adjustability. A few customers mentioned concerns about glare and limited brightness in certain lighting conditions.
This summary was generated by AI based on customer reviews.
Good quality monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After some months of owning I do have a couple of little complaints but nothing major. The color display is poor in my opinion but for the price i mean i kind of expected it. It’s a good quality gaming monitor for its price range.
I would recommend this to a friendCrappy stand
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand on this thing is a really crappy design. Putting it together was hard, and trying to take it apart was so hard that when it randomly released I hit myself in the face and split my lip open.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear PersonC,
We are sorry to hear you had some trouble taking the stand/base off the monitor. These can be tricky depending on the construction of the base/stand but if you still need assistance with this please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Some people are crazy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star because my ex stole this monitor and left me with no monitor for a few months while I was taking online classes
I would recommend this to a friendPricey for what it’s worth.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sure this monitor is great, but it could be better. For what it’s worth, they could probably cut the price by $50. The screen does not have the best brightness but it is light and good for beginners who are on a slight budget.
No, I would not recommend this to a friendGets the job done
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor gets the job done and was a good value at a sale price, but the colors were quite different than my laptop screen which was a little confusing/distracting when using as an extended desktop.
No, I would not recommend this to a friendPOWER FAILURE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6-22-20 PURCHASED MONITOR. ON 8-2-20 MONITOR SHUT OFF. TRIED A DIFFERENT POWER CORD, IT CAME ON FOR A VERY BRIEF SECOND, THEN SHUT BACK OFF. CREATING A FOLLOWUP AT THE GREENSBURGH BEST BUY I BOUGHT IT FROM.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear James,
We are sorry to hear your Acer Acer monitor is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were sales people all over the place but none of them were interested in helping us pick out a computer monitor. We figured it out ourselves. Very disappointing!
I would recommend this to a friendBrand response from TeamAcer
Posted .Dear Randy,
We are sorry you were unhappy with the Best Buy sales staff. If you have questions regarding a potential purchase you can also contact the Acer store at 800-910-2237 and they will be happy to assist you. They are available 8am-5pm CST, M-F. If you should need technical support please call 866-695-2237. Acer Support is available 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, i price matched and they would not honor it after they had agreed to the price match. Good monitor terrible CS.
No, I would not recommend this to a friendNot what I expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a thin monitor. It was surprisingly thick. My 50" TV is half as thick. It's all good .....traded it in for 2 curved Samsung monitors.
No, I would not recommend this to a friendMonitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have all the outlets needed for dual screen... Kinda sucked. Started to return but right now it's better than nothing.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Hope,
Thank you for taking the time to leave a review regarding the purchase of your Acer monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Does what it's supposed to. Poor colors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.color quality is considerably lower than my other monitor. Not a huge issue, this was meant to be my secondary monitor anyway
No, I would not recommend this to a friendGet what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to. 75hz is impossible to discern from 60hz. Contrast is kinda janky out of the box.
No, I would not recommend this to a friend- Pros mentioned:Price, Refresh rate
Best bang for your buck.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using these for 4 years now. For my first year of having them i used them in a dual monitor setup. After a while i got a higher refresh rate monitor and these became secondary monitors. Even though they arent the most expensive or the fastest, theyre still some of the best bang for your buck monitors out there and id recommend them to anyone as a secondary monitor or a budget monitor for someone to use in a starter gaming setup.
I would recommend this to a friend Screen Flickers constantly
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor keeps flickering constantly. graphics card updated. Definitely doesn't recommend :(
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Manny,
We are sorry to hear your Acer monitor is flickering and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Not worth it broke in 4.5 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on 7/25/20 for my son on 12/6/20 it died half the screen is white.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Charlie,
We are sorry to hear your Acer monitor is not displaying properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked with little setup but the color rendition is off, especially blues.
No, I would not recommend this to a friendVery Good, But Not for Me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced and too small for Zwifting. Well-made and excellent response rate.
No, I would not recommend this to a friendGREAT STARTER PC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough. Expected it to be a little better but a great starter PC
I would recommend this to a friendSurveu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, would buy again if I have to. Using ot as a second monitor
I would recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only for first time, DOESNT have an audio port at all.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Noodles,
We are very sorry to hear that your newly purchased monitor did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your monitor, don't hesitate to contact our support team so we can help.