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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 679 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Acer 27" IPS LED monitor highly for its picture quality, refresh rate, and ease of use, frequently praising its value for the price. Many appreciate the monitor's size and color accuracy, though some find the stand somewhat unstable and the lack of built-in speakers and additional HDMI ports to be drawbacks. The absence of a DisplayPort connection was also noted as a shortcoming by some users. Overall, the positive feedback on image quality and affordability outweighs the negative comments regarding the monitor's accessories and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 679 reviews
  • Rated 1 out of 5 stars

    Low quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays in sleep mode while my other monitor has no issues. Started happening about 6 months after purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 1 out of 5 stars

    Does not have display port

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have a DisplayPort, Description and title needs to change accordingly

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Kaci,
      We apologize for any inconvenience this may have caused you. We have verified this monitor has an HDMI and a VGA port, not DP. We have notified the appropriate team to get this information corrected on Best Buys product page.
      We appreciate you taking the time to write this review so we can get this corrected.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Worst customer service.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor but the customer service at Best Buy is SO BAD. I always have issues with online orders they’re holding an order of mine hostage RIGHT now. I don’t not recommend shopping at Best Buy at all! Go to Amazon instead. This is why your stores are failing.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Maev,
      We are sorry to hear you are having trouble with the reseller over your order. We recommend you contact Best Buy directly to inquire about the status of your monitor order; they will be happy to help you or at least let you know if this is still an orderable item. It may be an issue with current stock levels if they cannot fulfill your order. If you should need assistance with an Acer product in the future, please feel free to contact Acer support at 866-695-2237.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Cheaply Made

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third and latest ACER monitor (different models). I bought it in July, 2023. Now it is not working. The older monitors still working and survived the same number of power outages and more. I don't recommend this.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear David,
      We are sorry to hear your Acer monitor is not working and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Lasted 2 months and went south

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this in april, 2024. it just died this week. only a couple months of use. this is the first monitor that ever failed on me.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear emojce,
      We are sorry to hear your Acer monitor is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Bad customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service ever. Returned the monitors and will never buy back from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear OmarY,
      We are sorry to hear your experience with Best Buy was less than expected and that you decided to return your newly purchased Acer monitor. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking unit and perfect for my space, unfortunately no matter how hard I tried or how many different outlets I plugged it in to, it would not turn on.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hi Bob,
      We are very sorry to hear this and we'd like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,

      Acer America acer

  • Pros mentioned:
    Picture quality, Refresh rate
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Budget Gaming Monitor

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gaming monitor, the Acer Nitro is designed to cater to the needs of both casual and competitive gamers who seek a smooth and immersive gaming experience without breaking the bank. The Acer Nitro gaming monitor features a 27-inch screen surrounded by thin bezels, providing an edge-to-edge display that enhances the overall visual experience. The stand offers ergonomic adjustments, including tilt and height, allowing users to find their ideal viewing position easily. However, it lacks swivel and pivot options. While the construction is plastic, it does not feel flimsy or cheap. The Acer Nitro has full HD (1920x1080) resolution, which, while not the highest available in the market, provides a decent pixel density for a 27-inch display. The IPS panel technology ensures excellent color reproduction and wide viewing angles. This makes it suitable for not only gaming but also multimedia and content creation tasks. The monitor's brightness levels are adequate, but they might struggle a bit in brightly lit environments. Thankfully, the matte anti-glare coating helps reduce reflections and glare, contributing to a better viewing experience. The Acer Nitro monitor's standout feature is its AMD FreeSync technology, which effectively reduces screen tearing and stuttering by synchronizing the monitor's refresh rate with the GPU's frame rate. This results in smoother gameplay, especially during fast-paced and action-packed scenes. FreeSync is compatible with both AMD and NVIDIA graphics cards, offering more versatility to users. The monitor has an incredibly fast 1ms response time, reducing motion blur and ghosting, which is a significant advantage for competitive gamers seeking precise and responsive gameplay. The 144Hz refresh rate further enhances the fluidity of motion, providing a notable improvement over standard 60Hz monitors. In terms of connectivity, the Acer Nitro gaming monitor is well-equipped. It includes two HDMI ports, a DisplayPort, and a 3.5mm audio jack, allowing users to connect multiple devices such as gaming consoles, PCs, or media players. The inclusion of built-in speakers is a nice touch, but they are rather lackluster in terms of sound quality and are best suited for basic audio needs. Overall, the Acer Nitro gaming monitor is an excellent choice for budget-conscious gamers seeking a high-performance display without sacrificing essential gaming features. Its combination of FreeSync technology, fast response time, and 144Hz refresh rate make it a compelling option for both casual and competitive gamers alike. If you're on a budget and looking to elevate your gaming experience, the Acer Nitro 27" IPS LED FHD FreeSync Gaming Monitor is certainly worth considering.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a 100 Hz

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It said on the box that it is has 100 Hz but when i open it its a 60 Hz

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear DulphJohn,
      This monitor does indeed support up to 100hz refresh rate. Please note that this is limited to the GPU it is connected to. For example if you are connecting to a laptop or PC that has onboard graphics, it will likely top out at 60hz. The monitor needs to be connected to a source that supports the higher refresh rate. If you are certain the source computer supports higher than 60hz, please contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    MONITOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not liker blinking red light on monitor and not made to shut off

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear MaryT,
      We are sorry to hear that the monitor did not meet your expectations with the blinking red light. While there isn't a way to shut off the light, what most people do is place a small piece of black tape over the light. Also, you might look for light-blocking stickers available that you can use as well.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America

      Regards,
      Acer America acer

  • Pros mentioned:
    Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great inexpensive monitor option.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a second monitor for my home office setup that provided a good quality picture without breaking the bank. I stumbled upon the Acer Nitro LED freesync gaming monitor assuming I would have to pay a little more for a good quality monitor. You would think that a monitor at this price point would have large bezels and maybe only a VGA connection but Acer designed this monitor with what it calls a near bezel-less design. Having such small bezels is great when you are trying to have a 2 monitor setup on your desk since it makes the transition between monitors look much nicer. The monitor also has a very wide viewing angle so that anyone can clearly see the monitors as long as they are within the manufacturer stated viewing angle of 178 degrees. I was quite surprised that there was no lag even while gaming on some pretty intense games. The HDMI connection worked flawlessly and I did not experience any sort of flicker as I occasionally do with my current monitor. Attaching the base to the monitor only took about 5 minutes and I live that there is no ac power brick to deal with since it is all integrated within the monitor. Overall i would not hesitate to recommend them to anyone looking for a cost effective monitor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Grood

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality monitor. Easy to install and it makes its job efficiently.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Clear No Glare Monitor

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality monitors are essential for any computer. I use it as a second screen on my laptop and have made it the primary screen. The Acer KA272 met every bit of my expectations. Be picky when selecting a monitor as it impacts your overall experience while using a computer. If you are using a screen smaller that 27”, you will soon find you love the larger size. The resolution is clear, with no flickering, or interference noise. It is soft on the eyes with several elements that can be customized. You are able to adjust the resolution and Acer makes it easy with a joystick-like button. There is nothing more annoying than trying to find the up, down, and select buttons and they make that task all in one. Out of the box, the stand is easy to assemble. It does have VESA mount capability if you have a built-in stand or want to mount it to a wall. It comes with an HDMI cable but also has a VGA connection. There is no speaker or camera on this monitor. At this price point, you should not expect one. Are there better monitors-Yes and they are way more expensive. At this price point, you get everything you want. Bottom line, It’s a great general all-purpose monitor that won’t strain your eyes and gives you a clear crisp view of your computer.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Monitor for Excellent Price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While monitors are becoming less expensive, finding a good quality one can be tricky. Basically it all comes down to the monitor display. For most, HD quality will work unless you heavy into gaming or video design. For daily activity in watching video and work, the HD provided by this monitor really does the trick. The 27" screen is a great size for getting a full view. The monitor has a near bezelless display which I like since you can see screen and not ugly bezels. I have seen that it has a 75mhz and 100mhz refresh rate online. Acer claims it is 75 Mhz so I will stick with that. Even then the scrolling is very smooth. The colors are bright as well. Also, the contrast ratio is 100,000,000 to 1 which means the overall picture is very clean. It has a 1ms response time that is good event for gaming. This monitor does not use a display port. It's HDMI so make sure you have a port for that on your computer (most do). There is an HDMI cable in the box. The setup was very easy and Windows 11 found it with no problem. I would definitely recommend this monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Full HD 27 Inch Monitor at a Giveaway Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer KA272 27-inch Full HD Monitor at Best Buy's GIVEAWAY PRICE is a super bargain! I just wish the control buttons were in front, instead of the bottom back! Still, it's a super deal! signed....Waldo Pepperoni!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great size for a home office!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recently shopping for a second monitor and since I picked up an Acer notebook I decided to check out the brand's display options. I was pleasantly surprised to learn that Acer has a huge selection of monitors, from high end to really affordable ones. Since I needed a basic 1080p display this model got my attention and after a few reviews and some research I made my choice to pick it up. So all in all, if you need a medium size 27" monitor that won't take up a ton of space on your desk, I would definitely recommend this model (KA272). It has all you need as far as connections - good old HDMI and even a VGA port if you still fancy a computer or a projector. The design is extremely simplistic, the display is bright and crisp with FreeSync (AMD Adaptive Sync). It is also 75Hz so if gaming is your thing I would pick up a higher end Acer with 240Hz, but for my needs this monitor definitely met all my requirements. Microsoft Word and Excel look good and YouTube videos play well on it as well in full HD. If you need a good monitor for work or school, this Acer can be a great choice, it is extremely affordable, and will not disappoint you!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Budget Gaming Monitor

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets get started... Out of the box does require some assembly - as expected! You do have to assemble the stand(base and arm) then attach to the monitor itself. This is straight forward and you just really need a coin or screwdriver. Appearance of the monitor is nice - slim bezel around the top and sides. There is a 1/2" bezel along the bottom. Base is shiny plastic inputs are limited to 1 VGA and 1 HDMI 2.0 - I would have liked to have a second HDMI or DP port on this unit for multipurpose use. As I did hook up an XBOX for testing Overall performance was good - nice bright crisp image. The big callout here is Freesync - it works decently but you have to have the proper graphics card. Unit refresh is 100MHZ - and this works well. Good monitor that is recommended for budget use or for general gaming. Hard to beat the price to performance ratio on this one. Slim bezel gives a good look overall Enjoyed working and watching movies and the casual gaming performance! Coming in at 27" is a large format screen that is easy to view Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent monitor Acer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor is flawless and has good colors, perfect sharpness! For the price it's 10 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    i love it after having 2009 computer haha

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its got great resolution paired with a display cord i got with it (seperately). super easy to put together!

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great bang for the buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 1080p display for basic tasks. Supports upto 100Hz so thats a plus. Sturdy build quality.

    I would recommend this to a friend