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Customer Ratings & Reviews

Your price for this item is $160.99
The comparable value price is $229.00

Customer reviews

Rating 4.3 out of 5 stars with 169 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Chromebook 311 for its overall performance, portability, and convenient size, making it ideal for travel. Many users appreciate the long battery life, speed, and lightweight design. The price point is also a positive factor for some, while a few customers noted the storage is low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 169 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads pretty fast- purchased for tween granddaughter- for games! Very nice and quite the good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for some online meetings. Worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product - my third Chromebook. Good price on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Handy Dandy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mini laptop, great for just surfing through web. very fast and durable. it has good battery life. must grab and find out.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ACER Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is light and easy to carry around for my personal tasks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for young students.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy. This doesn't have the best hardware, but it's enough to do what my child needs for school. I bought mine for $109. At that price it's a great value for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    virtual learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to enable my son to be able to do virtual learning with his school. The chromebook itself works great, and have not seen any issues from it. Was able to get it to pair easily with my son's school account.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excelent Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Chromebook. Light and fast! We use this chromebooks for all our students and programs. We recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Chomebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size to travel wih. Easy to use. I like it. Chromebook is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chromebook to invest in.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook! Power last a long time after charging.Very clear very bright.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Size is small and easy to carry everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Architecture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best chromebook that i have had in years. I like it that it has a warranty and the price was awesome. I will be always shopping at Best Buy. They delivered it right to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small and light, but seems to pack all the power needed to get the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    Chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this chrome book for my son, from setting my experience with it I personally think its small and basic. As for my son he thinks the memory could be better and it definitely not a game computer. This is an ideal computer for a beginner I hope Was able to help whoever needs to see this.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Maggie,
      We are very sorry to hear that your newly purchased Chromebook did not meet your expectations. We are constantly working to improve the designs and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your Chromebook, don't hesitate to contact our support team at 866-695-2237 so we can help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working computer does what it needs too and that’s it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a good replacement for a similar one I had that died for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent first computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 10yr old to do research and other school activities. I love how you can personalize the computer fonts, theme, color to fit their style. I like the size especially during computer typing lessons. Definitely a good first computer for kids. Over a month in and everything is smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Chromebook for many years! My old one still works but I was out of anymore updates. My husband gave me the same thing for Christmas! I love it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic needs met

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done but the battery life is much shorter than our other laptops and the display hurts my eyes. The display is not very sharp. It’s so cheap though that I would recommend it if you need a simple no frills device for occasional use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly a blessing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of equipment. This is my first time using this tool. Recommend for the beginner to to well experienced tech people.

    I would recommend this to a friend
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