Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.3 out of 5 stars with 176 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Chromebook 311 for its overall performance, portability, and convenient size, making it ideal for travel. Many users appreciate the long battery life, speed, and lightweight design. The price point is also a positive factor for some, while a few customers noted the storage is low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 176 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, easy to travel with, clear screen. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Notebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. I like the smaller size and am happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great! Works well. Plus several perks: included with a Bluetooth mouse, mouse pad & Bluetooth ear buds. Was nicely packaged and fast delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenient Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Chromebook is behaving in a five star way so far. Ridiculously convenient! ............................................................................................................................................................................................................................

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so perfect size for my daughter for her home work

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Decent Chromebook

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic chrome book. Not a lot of memory 64 g. No expansion ability otherwise decent for basic tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Basic Tasks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer to have for internet and word doc. We needed a quick computer to do some simple/basic stuff.

    I would recommend this to a friend
  • Cons mentioned:
    Port count

    Rated 2 out of 5 stars

    My little Chromebook

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my little Chromebook except that the charging cord does not fit all the way into the port. Best Buy said they would replace it, but then reneged on that and canceled the shipment of the replacement without telling me. The Chromebook works great other that one unexpected deleting of all my tabs!

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello RobertaB,
      We are sorry to hear you are having trouble with the AC adapter for your Acer Chromebook and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this or any other issues resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 4 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lived up to expectations - worked fine right out of the box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for basic use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my younger son to do his school work. Does a great job with basic tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying every new trick, that I am learning with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great but bad battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for school and has been reliable and workd great. Battery does not last long.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Poor quality disappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disfunctional black screen. Highly disappointing. Size seems ok but without a screen its no use

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear MV01,
      We are sorry to hear you are having trouble with the screen in your Acer Chromebook and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Chrome book,Acer brand.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smaller size. This is my second one in 10 years. I use it daily for my personal business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chrome book(let)

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course the dimensions were obvious before I bought it but it’s still tiny. And maybe that’s what someone really needs a chrome book to be. Not me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good value priced laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use this laptop for internet browsing so it works good. It starts up fast and is fast when browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and prompt delivery. I highly recommend Best Buy for your purchase of All kinds of electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic needs. Lightweight. Battery life isn’t great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 311 works better (faster) than expected. Bought for my wife who enjoys using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value at low price I paid. Sharp graphis.

    I would recommend this to a friend