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Customer Ratings & Reviews

Your price for this item is $151.99
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The comparable value price is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 247 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the Chromebook 317's large screen size, comfortable backlit keyboard, and ease of use. Many appreciate its performance and long battery life, finding it a good value for the price. However, some find the laptop to be heavy, and the sound quality could be improved. The RAM is also frequently praised as sufficient for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 247 reviews
  • Rated 5 out of 5 stars

    Good pc for small needs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for online steaming vs buying a new tv. My tv is 4 years old only one streaming service is available. So it was cheaper to get this item. Also its a good size for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same 'ole but a bit better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the same laptop as the one I had to make setup and use easier. The setup went pretty well for a tech challenged person. I did need to use the "help line"/Geek Squad, I guess. I really enjoy the 17" screen since I stream a lot. This newer version has additional #keys and keys for page up/down, home, end and delete. The sale price made this a very good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast after initially set up and quality of the pictures are clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price .would recomend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop fits most of needs. It would have been better if it were a 2 in 1, but none available. It was purchased for my sister and she likes it. It is fast and reliable with a better than expected screen.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard backlight, Screen size

    Rated 3 out of 5 stars

    OK Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chromebook because of the 17 inch screen, I watch baseball games every day. I was impressed with the size of the screen and the picture quality. The touch screen, back lit key pad and number key pad is also great. The problem is, while watching baseball or any streaming video, it will disconnect from wifi and the screen will freeze. I have to power off the machine and reboot to get the connection back. As an experiment, I had my 13 inch HP chormebook next to the Acer. It would not lose wifi when the Acer would. If you plan on watching movies or baseball, you might want to look else where.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desktop is very ill. Need to start over and decided on a laptop. Bright colors, so far very fast downloading stuff, Have used the Chrome format in the past so it is easy to set up. Good deal and from order to my house in 1 day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I was nervous about switching from a computer to a chromebook but its a easy transition. Its very quick on startup and apps. Does everything I need to do just like my laptop. Great quality and a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy but worth it for the large display. Needs more storage, should have been 128GB. Needs lower resolution option. FHD is good but should offer a 3K or 4K option. I know this would have a battery impact.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 3 out of 5 stars

    CRAP SPEAKERS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook, unfortunately CRAPPY SPEAKERS so i had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great BIG Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook. Plenty memory, plenty processor, PLENTY screen size. I have a WI-FI 6 network and this Chromebook has 801.11ax so surfing is REALLY fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th CB over many years and this one is probably the best. I did not want a Celeron because of the speed, this chip is fast enough and 8GB and the screen is large. The price point is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Chromebook Ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! This is the Best Chromebook Ever! Ordered it for my mom who has never even used a computer before and she's up and running and loving it cuz she no longer has to browse on her phone...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal, I'm satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal! I haven't used it too much yet, but that will change in the near future. An independent source gave the laptop a very good review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid little investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the laptop related reviews steered me to the chromebook as a convenient option as opposed to higher priced products...it has enough of this n that

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Chromebook for my father and he loves it. Easy to use and beefy enought to watch movies and surf the web without any issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 3 out of 5 stars

    If you are a fan of using a Chromebook, this is it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is beautiful and has a large touchable screen with acceptable accuracy and a large keyboard and lights up in the dark. The sound is somewhat acceptable. The battery of the device lasts for long hours, it may reach a time of 5 to 8 hours, and the battery charging is good and fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I missed the return window....sad face...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like it, It's slow. The internet drops constantly. I have it in the exact same spot as my previous laptop which did not drop internet or whatever and was quicker. It's sluggish and glitchy. The screen is glitchy as well. Best way I can describe it. And slow to respond. Im only on the website to start a return, but I missed the return window, so I ended up leaving this review.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Diehard chrebook owmer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I expected for the price. Quality was the main reason I bought my 1st Chromebook; this purchase did not disappoint me. I wish printing was better supported.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine! I have 3 Chromebooks. Two 17" for working and a smaller for home. They are great for what I need.

    I would recommend this to a friend