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Customer Ratings & Reviews

Your price for this item is $529.99
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The regular price is $699.99

Customer reviews

Rating 4.4 out of 5 stars with 246 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Rating 4 out of 5 stars with 1 review

Customers are saying

Customers love the Chromebook Plus Spin 714 for its touchscreen capabilities, long battery life, and fast performance. They appreciate the 8GB of RAM and 256GB of SSD storage, which provide ample space for multitasking and storing files. While some customers find the sound quality lacking, overall, it is a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 246 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent chrome book easy to use. has great screen, for the price its great.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touchscreen

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has a nice screen, very fast, good battery.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 2 out of 5 stars

    Not enough quality to justify the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point, you have certain expectations for quality and functionality, which this Chromebook fails to deliver. The specs are solid and appear to be "high-end" for any 14" 2-in-1 laptop, it's fast, responsive, and plenty of storage. The issue is mainly with quality. First, the keyboard just feels average, but it is acceptable. The touchpad has a "loose" feeling where it doesn't feel fully attached to its base. This is a very common flaw with low-end notebooks. The speakers are effectively useless. They sound super tiny and have no depth. My phone sounds better. Seriously. The LCD panel itself is also low quality. The colors are washed out, there is light bleed at the corners, and it's not something you'd expect on a standard notebook at this price point. The hinge mechanism, touch responsiveness, and other aspects are average. Otherwise, it's just another Chromebook that has priced itself beyond what its quality would justify. This needs to be in the $400-$500 price range. Also, preferably, I'd like to see them actually make a $700 Chromebook, as this one is "listed," but with appropriate quality build and parts. For me, it's simply not good enough for what I paid - even on sale in late 2023. If you can find it cheap enough and aren't concerned with the negatives, it would be a perfectly acceptable Chromebook for most average users.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear omegafiler,

      We are very sorry to hear that your newly purchased Acer Chromebook Spin did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your Chromebook, please don't hesitate to contact our support team at 866-695-2237, so we can help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade from my 2018 model. I like the simplicity and speed of the higher end Chromebooks. I like that I can use it as a tablet, lap top or stand it like a tent.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Acer Chromebook Spin 714

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer Chromebook Spin 714 is perfect for us. The touchscreen and keyboard access give us flexibility in our needs.It’s fast and responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty solid but does not justify the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Chromebook. Amazing screen. 340 nits is very solid for brightness. Fast processor. I would have given it 5 stars if it had a fingerprint reader and louder speakers. Also be aware that it is a fingerprint magnet. At this price, not to have bio-metric login but to make you depend on Google Smart Lock like on a $159 Chromebook is not cool.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Lots of power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer Chromebook Spin 714 is a fast little laptop! I like how quickly it gets things done. Coming from windows has been an experience. But with anything it has a learning curve. I am honestly enjoying this Acer Chromebook.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre chromebook, terrible protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen stopped working in under 3 months. We had bought the protection plan, which seemed like a smart idea at the time as this is being used by a teen. Mistake, we're two weeks into the repair being processed/fixed by Best Buy and still no Chromebook. I use own Apple products/use Apple Care for my own tech. With AppleCare my MacAir has been in and out of repair in 4 days with delivery to my house. Two weeks with Best Buy and the tracking data says it's just in for repair. There will still be another few days of shipping (took 4 just to get it to their center) and will have to return to store to pick it up. Will not be buying another computer or warranty from Best Buy junk product/junk service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 14" Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this Chromebook. This is a rocket ship compared to the old 11.5" Asus Chromebook I had previously. Bright, crisp HD graphics, fast performance with its upgraded 13th Gen i5 Intel CPU and fast SSD makes this thing sing. Love the Gorilla Glass screen, makes for nice super smooth scrolling on the responsive touch-screen. The games I've played so far run buttery smooth. Also love the back-lit keyboard for when I'm using it in low-light conditions. For a smaller Chromebook like this, the upgraded DTS audio sounds great. And the fact it came with its own nice padded sleeve is just icing on the cake. Yes, this Acer Chromebook is more expensive then most other 14" Chromebooks but with all its features I found it to be easily worth every penny. Nice work Acer!

    I would recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Chromebook. It does all that it said it would do and works well. I use it mostly for writing and watching videos, nothing very busy like gaming. Only downside is the sound is but great, but I got a great speaker for it so it's easily remedied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spin 714 is a workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've really enjoyed this Chromebook. Construction is solid. While all chromebooks boot quickly, this one is a workhorse. I always have too many tabs open, but this one doesn't lose a beat when I am trying to multitask. I would definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice Chromebook with many features. One con is that this 714 doesn't come with a stylus, or fingerprint sensor.. Easy to set up and use. Sound is not too great, but its a Chromebook. Display and touch screen is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Portable, Light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand why critics are giving this chromebook low ratings. The chassis is military grade aluminum with no flexing. Much better than the budget units with their plastic decks. Plus the specs are great for a chromebook. Intel Core i5 processor makes this a fast workhorse. I've edited video and photos with no problem. I have had multiple screens opened with no signs of slowing down. The 8GB RAM gives this little machine lots of punch. Then there's the 256GB of SSD storage. Twice what the other Chromebooks offer. And it's not digital. What's not to like. The asking price is ridiculous. However the Holiday deals are out there. I found this at Best Buy for $469, marked down $230. If you can swing the higher price, do it.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Excellent Purchase - No Second Thoughts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen clarity and color. Touch screen very responsive to actions. Linked easily to Cloud and stored data. Supports two Zoom sessions simultaneously with no problems. Very please with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor

    Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and comfortable to hold. Fast processor. Great video quality. Sound is totally fine, even sitting in my car. Although could have a little use volume sometimes. Overall, love it. And the carry pouch is a huge plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For most people, unless there is some legacy Windows software that they require, I would recommend a Chromebook. This particular one is extremely high quality in its construction, and contains a very fast processor. It's very quick and snappy with everything. The screen is sharp, colorful, and strong from multiple angles. My only critique is that the touchscreen is not the most precise in tablet mode compared to an iPad, but that is not primarily how this is intended to be used.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great New Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery. Easy setup. Seamless transition from my Google Chromebook which failed after 7 years. A good run. Very impressed with the Acer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for kids education enhancement!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 8 year old to help with online school work. Works great, battery life is awesome, and great family controls available with google app.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Solid laptop, excellent chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, definitely worth the extra over other Chromebooks. Trackpad and touchscreen both great, keyboard also great, when I wasn't expecting much coming from a macbook

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Came defective, Best Buy wouldn't help.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite happy with the size, weight, and performance of the device. The screen was handsome and fairly bright (not enough to use in bright sunlight.) It was easy to set up and felt like a quality product, the keyboard was especially nice. However, it came with a vertical line on the screen which wouldn't go away and for that reason I had to return it. Unfortunately while Best Buy took it back they wouldn't give me a replacement or a similar product. Disappointing.

    No, I would not recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4 out of 5 stars with 1 review

The analysis of all aggregated expert reviews shows that the reviewers are positive about keyboard, reliability, screen and design. Editors are less positive about portability and touchpad. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 93/100 = Excellent quality.
  • Laptop MagRating, 4 out of 5Stevie Bonifield on November 15, 2024

    Acer Chromebook Plus Spin 714 (2024) review: One of the top Chromebooks gets an AI upgradeTap into local AI features for an affordable price with this new Chromebook Plus

    Full Review