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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 92 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Chromebook Plus Spin 714 Laptop, highlighting its excellent build quality and fast processor speed. The touch screen is a welcomed feature, and the battery life is impressive. While the laptop is appreciated for its portability, some find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 92 reviews
  • Rated 5 out of 5 stars

    Simply the Best Chromebook We’ve Ever Owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the Best Chromebook We’ve Ever Owned This Acer Chromebook Plus Spin 714 is truly the best of the best. It’s incredibly fast, smooth, and responsive — the Intel Core Ultra processor makes a huge difference. Everything opens instantly, multitasking is effortless, and the overall experience feels premium. The build quality is excellent. It feels solid, well-protected, and thoughtfully designed, while still being sleek and lightweight. The touchscreen is sharp and responsive, and the 2-in-1 design is perfect for both work and everyday use. We absolutely love this Chromebook. Amazing performance, great protection, and an outstanding overall experience. Highly recommend — Acer knocked it out of the park with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Modern Chromebook & Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got last year's model for my daughter and was rather impressed with it. I know for myself that I would want the spec bump that the 2024 model offers. Being a Pixel 9 user in a home that has a lot of google integration the Gemini features were wanted and this model certainly offers that. I was looking to upgrade from 2018's Pixelbook Go which has served me quite well for 7 years now but was showing it's age. Chromebooks have come a long way in terms of features in recent years and this line seemed to be getting a lot of positive reviews and word of mouth. I wanted something that I could work on and multi taks with. The DDR5 RAM is much faster than DD4 and the Ultra 5 115U has great speed. The flip features are really nice even if I dont anticipate needing them very often. Overall, if you want a speedy chromebook with modern specs, this is a great option. The only thing I would change, personally, would be to make 16GB of RAM the base offering in 2024. This is not Acer's fault, per se, as the standard is 8GB. But as we move into the future 16GB will be more and more useful, especially in keeping the machine "fast" for 5 years or more. One other small item might be moving the USB-C ports to only the left side. For me personally, this does not affect me, but having an option on the right side, like in years past, would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Awesome Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked this so much we bought another one. It has a nice durable feel to move it around. To be able to use flash drives and accessories because it has the ports have been nice. The keyboard has a great feel. The operation is smooth. Best Chromebook I’ve experienced and I don’t even use the flip screen option. Reliable machine!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and ease of a Chromebook with the features of a laptop. Display is bright. Battery life is great. Worth every penny,

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to this, as I enjoyed an Acer chromebook I had some 15 years ago. I wanted to finally upgrade by replacing the great pixelbook I've used since it came out. I thought the Acer Chromebok Plus Spin 714 was the one. I was wrong. First of all, it seemed quite expensive (even with a sale price) for what you get. But most of all it felt twice as thick and three times as heavy as my pixelbook. I couldn't imagine using this every day for hours on end. Also, it honestly felt just as snappy as the now quite old pixelbook, with a performance that wasn't anywhere near what I had expected. As others have mentioned, the screen is unusually shiny, reflective, and gave off a blinding glare day and night (unless I turned out all of the lights). Unlike my experience with other chromebooks and laptops, this made the Acer unusable. The tinny speakers, while subpar, didn't bother me much if I could use my headphones. I quickly returned this to Best Buy (grateful for their return policies). Maybe new generations of Acer chromebooks will improve the user experience. But I'll be reticent, and wait to hear from others before taking the plunge with them again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    SNAPPY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real snappy Chromebook. It does everything I need it to do. The reason for missing one star is for the sound quality. Understand the speakers are small and really don't produce great sound. If you consider getting one of these, follow the price which seems to vary quite a bit even from the same retailer over time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Needs more work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges quickly, touch pad causes radio interference with one local station when my finger or body part is within a few inches of it. Good battery life. Has some other issues, games stop or I get booted out of them. Does not work like my old laptop of another maker which worked great, smooth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing gets used daily sence october. Wide has had zero complaints or problems. She uses it at work for scheduleing and payroll. Was hesitant if it would be smooth enough being a chromebook but it works flawless, almost smoother than my nitro 5 at times. Screen is crystal clear, and the glass is awesome compared to other non glass screens hands down!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Acer Chromebook Plus Spin 714

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well made very pleased with my purchase , I would highly recommend this for a chrome book, I bought this instead of a windows 11 computer and I love it. It's a lot easier than windows

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed

    Rated 5 out of 5 stars

    Acer has the best Chromebooks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I wanted in a Chromebook. Built like a tank, fast as heck. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    A better Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's speedy, has all the standard Google features, charges quickly, gypes quietly, nice size has touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and Clear But Quirky to Start Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is slow to start up, but has a clearer screen and is slightly faster than my older laptop. Not a deal breaker for me. I like that its easier on my eyes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay, but could be better with a better screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook itself was lovely to type on, but I had to return because there is significant light bleed and, despite being technically a good resolution on paper, the pixels were noticable enough to give me a headache while using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous laptop!! I keep hoping Google Chrome OS catches up to Windows but it's still just so far behind. This is a really beautiful laptop so if you are into Chrome OS I would without a doubt by it. There were too many limitations for me to use it for work. Like I say, I do hope Chrome OS eventually catches up it surpasses Windows. I think that will be a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Chromebook for my granddaughter. She loves it. Easy use. Has no complaints she says it works better than the ones the school supplies.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a bunch of Chromebooks. This is a good one. For me touchscreen and backlit keyboard are essential. The Ultra 5 chip with 8 GB RAM is performing exceedingly well. I'll upgrade to 16GB RAM and 120 Ghz refresh rate only if it becomes available in a lighter 13-14" chromebook at roughly the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my teenage nephew. Needed a computer for home use as well as school.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best high end Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade from my 4 year old Lenovo Chromebook. I've had my new Acer Spin 714 for over a month now and it's been nothing short of perfect. The most impressive surprise is how quick it recharges and holds a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Reliable SSD Chromebook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is perfect for power CPU and reliable SSD. We had a similar device earlier with emmc storage and the storage failed after about 1 year. This SSD based device is more reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liking my Acer Chromebook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lab top, bought it because it’s a Chromebook and all the good things I hear about not needing antivirus protection. That’s a plus not having that notification pop up. Retired my old iPad with this purchase being it’s a 2in1. Only issue is seems to crash and reboot randomly after opening. I’m pretty sure this will get resolved after a couple updates.

    I would recommend this to a friend
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