Customer Ratings & Reviews
- Model:
- CP713-2W-3311
- SKU:
- 6441577
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Chromebook Spin 713's screen quality and battery life, frequently praising its ease of use and performance. Positive feedback also highlights the keyboard, particularly its backlighting. However, some customers expressed concerns about the limited RAM and the device's weight.
This summary was generated by AI based on customer reviews.
Go GEEKY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek SQUAD did a fantastic clean out and saved all informations to the disks
I would recommend this to a friendNo tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot upload the “free” spyware and can’t get any help. Tried chat they said I had to call. Called sat on hold for over 30 minutes and kept being told they were receiving a lot of calls and no one ever answered. Finally hung up. Very frustrating
I would recommend this to a friendSpin 713
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is a good value. Bought as a Christmas gift
I would recommend this to a friendDont buy this Chromebook
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow....never use it because it is so frustrating
No, I would not recommend this to a friendIts pretty, but its very VERY faulty.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned this now for 4 days. Ive been on with Acer tech support chat 6 times. The screen continues to flicker and readjust at least a half dozen times a day. Acer had me go thru 3 self repairs. I reset the battery (never heard of that one before), I powerwashed twice and even reloaded the OS. Nothing has changed. Acer wants me to send it to Texas for repairs. Its a 4 day old $500+ purchase. Should that be necessary? Nope. Best Buy would accept the return as its under 15 days, but they wont exchange it. There are redflags all over the internet about Acer screens doing this. Granted, its not all of them, but a very large portion are this and the other 713s. Ironically Im using the machine to search for its replacement. Im also searching businesses that are not Best Buy. Buyer beware. And by the way, the last Acer tech said that if I dont send it in for repairs "it will get worse". One tech asked if it has "gone black yet".
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear SteelRose75,
We are sorry to hear you are having trouble with the LCD on your Acer Chromebook. Based on your comments it would be recommended that the Chromebook be serviced to get this resolved. If you should change your mind and decide to keep your Chromebook and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems with the system occasionally becoming unresponsive. Android apps would just close unexpectedly. I contacted Acer support and they had me perform a Powerwash. It didn't help. I was also disappointed in the battery life. I ended up returning it and went back to using my 5 year old Acer Chromebook 14.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or to further assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Great potential
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internet connection is awful going to return this look online k own issue
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear ARil,
We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Pros mentioned:Screen quality
fiftiesguy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, nice lit up screen, sound could be better.
I would recommend this to a friend Rapid response.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop suddenly died and I needed an immediate replacement. I picked it up at Best Buy an hour later.
I would recommend this to a friend