Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $979.99
Clearance
The comparable value price is $1,399.99

Customer reviews

Rating 4.1 out of 5 stars with 14 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers frequently mention the high quality of the Helios 300 17.3" Laptop, citing its build and sound quality as positive aspects. However, a significant drawback reported by customers is the screen refresh rate, which is considered inadequate for a gaming laptop. The 60hz refresh rate is a point of dissatisfaction for some users. Several customers expressed disappointment that the refresh rate did not meet their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Good but...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good. good quality. strong. and big enough. but i hope that they have 16gb ram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop. It’s a bit heavy and a pain in the butt to find a bag big enough to fit it in with the sleeve on it but it’s definitely worth the price. The only Con is the fans are quite loud when they’re on MaX.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for gaming on the go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed this laptop. There is no noticeable lag for any of the games I have played on it so far; Halo 3, risk of rain 2, and pathfinder kingmaker. I admit none of these are entirely taxing to begin with but it's still good to let other know. Even after running the laptop for 6 hours playing Halo 3 the laptop was only running around 50°c. Overall I'm satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Fastest processing speed & stunning graphics.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good product; has everything that I need for graphics and gaming. Sound quality is perfect, graphics are absolutely amazing, and there is a lot of storage. HIGHLY RECOMMENDED!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent PC for gaming!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PC based on research and review and I am shock for the high quality of it. It has so many things and I am extremely satisfy.

    I would recommend this to a friend
  • Cons mentioned:
    Screen refresh rate

    Rated 4 out of 5 stars

    Good budget machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles everything I throw at it pretty well , just don't expect to run things at 4k. Shame about the 60hz display though.

    I would recommend this to a friend
  • Cons mentioned:
    Screen refresh rate

    Rated 3 out of 5 stars

    Not a 144mhz refreash rate

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning it today. Customer service said it was 144 refresh rate it's not. 60.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop & Specs

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this specific model lacks the 60 GHz refresh rate, it is still very decent for the price value and does all of what I need it to do besides gaming along with having specs that encompass just how great it is. I had recently added an additional 8GB of memory to the laptop and have not encountered any issues with it ever since prior to my purchase about three months ago. The only con--battery life is about 6-7 hours, but that is to be expected for a gaming laptop sometimes. Overall, I am very satisfied with this laptop as it is a better and improved upgrade in terms of specs and performance versus the 2017 Acer Nitro 5 I use to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hellos 300

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great Mid range gaming laptop and was good and even if drop a little more it is even better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs good on all games but one problem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, runs great on all games but bad battery life, and when load into game cpu heats very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good online sale

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't difficult to make my purchase, but they didn't have a lot in stock for my to choose from.

    I would recommend this to a friend
  • Cons mentioned:
    Screen refresh rate

    Rated 1 out of 5 stars

    Leaves out info in specs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It conveniently leaves out the fact that the laptop's screen refresh rate only runs at 60hz, which is terrible for a gaming laptop. I only found this out after purchasing since everything in the specifications looked fantastic, I now have to return the laptop and buy the correct specification version from Amazon, which btw is cheaper anyway, so if you are looking to buy a helios 300, buy it from amazon.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear CMATT,
      There are several different Predator Helios models, many have the standard 60hz display and others go up to 144hz. You can view the specifications of the 144hz models from our site here: https://www.acer.com/ac/en/US/content/predator-home. If the product has a refresh rate higher than 60hz, it will be mentioned in the specifications. If there is no mention of a refresh rate, it is at 60hz for that product. We appreciate you taking the time to write this review and offer your feedback.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful with a nice bright screen, still working great after the last few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Does what I need it to do. And it just looks cool.

    I would recommend this to a friend
Sponsored