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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 360 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the Nitro 5's performance, graphics capabilities, and price, frequently citing its ability to run games smoothly and its good value for the money. However, some users experienced issues with battery life, keyboard backlight functionality, and occasional fan noise. While many found the build quality to be satisfactory and appreciated the upgradability options, concerns regarding heat generation were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 360 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and fast. Also works great when connected to a VR. Nice sound and the keyboard light is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, runs all programs and games with very good fos

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer well worth it, highly reccomend, for gaming and daily use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent laptop.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this laptop. It can easily play his video games

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop, really fast, battery is pretty decent and looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it mainly so I could play The Sims and some other games. It’s plays everything smoothly and loads up fast. The only compliant I have is about the volume of the speakers. Even on the loudest volume it’s still kind of soft. If I am watching videos for college I usually can barely hear it until I plug in my headphones or an external speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great beginner to intermediate gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as early Christmas and Birthday gift and this laptop is pretty awesome. This had good Ram and HD and both can be upgraded. This laptop should last for awhile as gaming system. Was able to get a $200 price reduction because it went on sale at Best Buy after Black Friday and Best Buy was good to make refund after request was made.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    School laptop replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great intro gaming laptop that handles online classe requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an amazing laptop for gaming great graphics and great compatibility

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good gaming laptop. I kinda wish I just got a desktop because you get more value that way. I bought a monitor and keyboard anyway. It's not the fastest gaming laptop on the market but for casual gamers it'll work. I can play FS2020 on medium graphics while taking off/landing/taxiing in graphics-intense major cities, and ultra high everywhere else. Runs smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Cool computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer, i need it for architecture school and works great for me

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great laptop for the price excellent value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the PC performed as I expected it to very powerful gaming laptop for the price point. Didn't have any issues running the games that I wanted to laptop battery life was pretty good laptop doesn't get too hot all around very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Laptop ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with the laptop, very great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fast laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I bought in a year. The first one was stolen out of my truck but It is by far the fastest laptop i've ever used. I use it more for mapping and graphical editing than I do for games but it's ideal for that kind of work. Battery life is pretty limited but other than that Its a solid laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop for the price and it is fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast not much of a gamer but I do edit video and works great. The battery life is not so good and I wish it was touchscreen. Doesn’t have SD card slot had to buy SD card reader. I use it plugged in so battery isn’t really important for me. All in all I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t go wrong with a 3900 and a i7, battery life is about the same as any other gaming laptop so always bring the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the performance of this laptop this gaming laptop has features of others that would cost hundreds more, great battery life and very quiet its rated as a entery level laptop for gaming but i have no problems playing all games at a high speed and level. Definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best I have bought for such a low price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing so far. Had to update the graphics driver, but that was really the only thing that I could tell needed to be done out of the box. After getting everything set up I installed Warcraft. If you like running your graphics on Ultra this laptop can certainly do it. Sure, the fan kicks on and it starts getting warm but thats what cooling mats are for. Pop on of those under this bad boy and I can't see anyone having an issue with anything. The only real negative that I can see is the battery tends to die rather quickly but seeing as how it comes with a charging cable that you're perfectly capable of plugging in, it's not THAT huge of an issue.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Is good but not great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a laptop to do schoolwork and gaming, this PC might be the one for you. Just don't expect to run games at maximum FPS since the PC is not that powerful. It also tends to get really hot when running games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Very fast and expandable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. After buying my wife a series of bargain pcs, I wanted to get her something that should last. This has great speed and wonderful performance for her needs. The ability to add drives (ssd and physical) was a deciding factor as well.

    I would recommend this to a friend
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