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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 806 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Nitro 5's performance, graphics capabilities, and keyboard responsiveness. Many also appreciate its affordability and ease of use, noting that it's lightweight and has effective cooling. However, some users point to shortcomings in battery life and storage capacity as areas for improvement. The speakers also received criticism for their subpar audio quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 806 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this Gaming laptop with his own money. He uses it all the time. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son is soo happy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He say it was all worth the wait. He feel very happy with this gaming computer he have improve his skills!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop stays cool and long battery life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A ryzen 5 for a budget price than can do about anything after memory upgrade. Stays cool and long 2 hr + battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and inexpensive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price can’t be beat for the quality you get with this laptop. My son loves it for gaming with his friends. No lag at all. Downloads super fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for its price. Good CPU and GPU for mid teir gaming. Can run anything on medium from my experience. I would recommend if you're on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy im having so much fun im having so much fun playing all my favorite games has great sound powerful cpu and and worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have definitely been using this to play Sims the past few weeks. A lot better than my Apple laptop that I was using before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Good gaming laptop for the price. Decent gaming laptop. Runs new games smooth. You do need external hard drive for larger games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it. All she talks about. She also loves the gaming laptop computer color. Made me a hero. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ruth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new gaming computer. He is on it all the time. Loves the fact that it can connect to our 50 inch tv to play his games on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for every dollar you spend and AMD processor is awesome, the only thing I hate is a laptop screen...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Almost a great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of this laptop is awesome but it's display is very disappointing. Washed out colors and low brightness.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice but no thanks. Super slow boot and restart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything arrived in good shape and was packaged well. The laptop was very well protected and had no issues with any of that. As soon as I plugged the AC adapter in and booted up. Went through all the install procedures and updates. I restarted the laptop. It would consistently take from 1:45 to 1:55 to restart or cold boot. No matter the OS settings (ie fast boot on or off) minimal start up applications it would constantly take that amount of time to login windows. Tried local account as opposed to Microsoft account it made no difference. It would boot, lights power on, show the loading wheel icon, then finally after the 1:45 show the desktop or login screen. I went onto the bios to see what could be changed. Secure boot on or off made no difference either. Ultimately I returned the laptop. I shouldn’t be forced to “fix” an out of the box laptop. Everything else about the laptop was fine. The screen had 2-3 hot pixels and you really have to make sure the power adapter is fully seated.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear DustDevil,
      We are sorry to hear that you decided to return your newly purchased Acer Nitro laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team via phone, chat or social media, and we will be glad to help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Great start for sum PC gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with all the specs of my new acer computer still getting the hang of how things work and where there located and all the add ones

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Defective from day 1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Bought because I needed an inexpensive laptop with a gaming card to use with 3D architectural software. Never seen more than 2 hours worth of battery life (10 hours advertised), even with gentle usage. USB ports work intermittently; they never work after waking up from "sleep" mode. Had about 10 "blue screens" in the first 6 months of ownership (I can't remember the last time I saw a blue-screen on a Dell). Typically won't shut down or restart without having to force it (power button hold). Overall terrible Windows integration. And the display is grainy to boot.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear John,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Another fantastic purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's computer went blue screen on us, so we had to buy a new one. He found one that would work for him on your site. Just what he needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer nitro5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s a pretty decent machine. Plays the games I need it to and multi tasking is great. Build quality is better than I expected as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing m.2 slot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a heads up, thing says it has two slots for m.2 nvme. But that’s a lie. Has one slot and it’s taken up by 256. It has a slot for 2.5 ssd though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is happy to have it. He is not only playing games but more than it he is utilizing appropriately, School related stuff he does the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. it is sturdy, love the coloring, the key size.... just love it~ The screen is the perfect size.

    I would recommend this to a friend