Customer Ratings & Reviews
- Model:
- AN515-44-R99Q
- SKU:
- 6413246
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Nitro 5's performance, graphics capabilities, and keyboard responsiveness. Many also appreciate its affordability and ease of use, noting that it's lightweight and has effective cooling. However, some users point to shortcomings in battery life and storage capacity as areas for improvement. The speakers also received criticism for their subpar audio quality.
This summary was generated by AI based on customer reviews.
Wouldn’t turn on out of the box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer yesterday and I haven’t been able to get it to turn on. I’m assuming the battery is defective of something. Looking up reviews online show that is a very common issue. Please be cautious before purchasing.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Toddi,
We are sorry to hear you are having power issues with your Acer Nitro 5 laptop, and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=e04b75371a200d0197f1b8817552c049a0e819bf
We appreciate you taking the time to write this review.
Regards,
Acer America
Slow shipping. Received money back.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a birthday present. They kept changing the date of delivery. Even called the warehouse in Georgia. You shouldn’t make promises that you can’t keep. I’m glad I at least got my money back. PC works fine at the moment.
I would recommend this to a friendNot happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the past 2 weeks I boughten 3 of these computers and all 3 had to be returned due to not turning on or even charging right after I Took them out of the Box. I use to love these computers now I'm not happy with them.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Crissy,
We are sorry to hear you are unhappy with the Nitro 5 laptops you have received. This model uses an improved AC adapter connection that must be fully inserted for the product to power on for the first time. Make sure the adapter is properly connected as shown in the user documentation and the support article https://us.answers.acer.com/app/answers/detail/a_id/66710
If you should need assistance with an Acer product in the future, please contact our support team via phone, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Backlight went out!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the Backlighting on the screen went out within 2 days of owning the machine. Took it in and had it exchanged for a different one.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear that you decided to return your newly purchased Acer Nitro laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-690-4549, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
No sign of the purchased item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 8/13/20 and no sign of the product As of 9/4. Tracking info doesn’t get updated and we are just left hanging. Bought as a birthday gift that by now is way long overdue.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear you have not yet received your Acer laptop from Best Buy. We suggest you contact Best Buy directly for assistance; they will be happy to help get you a status on your order. If you should need assistance with your Acer product in the future, please contact our support team via phone, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Pros mentioned:Speed
Pretty fast and quite
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is fast and quite, good value for the price. However, Acer needs to be more clear about the specs. can't find it anywhere on their website since i want to upgrade the ram and add a couple m.2s memories. ain't clear if it takes up to 16gb or 32gb of ram. some people says 16 and others 32. bestbuy say 32 but Acer's rep say 16? make up your mind people. Cons: -Bios update required as soon as you open the box. Pros: - Everything else great about this laptop, the battery,screen at 60hz no bad for the price and bright as heck, speaker are quite loud, keyboard is comfortable, nitro sense program is great to control the fans and the power cpu/gpu are getting which is awesome! nice look and no too heavy. highly recommended. Idk way some many people whined about charger port on the back of the laptop, I think it's great just read the instructions!!!!! School and intermediate to high gaming. I got over 60fps on almost all games i played( fans are not even too loud as other laptops i tried and temperatures under 85. cant beat that for $669. Better that the ASUS Tuf R7/rtx2060 which overheats a lot with the bad design of vents and cooling. Gotta go back to work now! Later!
I would recommend this to a friend meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to replace it right off the bat. it would not even turn on brought it into the geek squad only to have it reordered.
No, I would not recommend this to a friendBad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas present and they opened the laptop yesterday and did not started. Now I need to take it back to the store.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Angel,
Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
DOA
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival. Wouldn't turn on, went to feel squad and they confirmed it. Maybe this build just doesn't work... Waste of time :/
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Sadman,
We are sorry to hear your Acer Nitro 5 laptop would not power on. We recommend checking the AC adapter connection to make sure the adapter is fully seated. You should hear an audible click when it is in all the way and it should look like the image in the FAQ https://us.answers.acer.com/app/answers/detail/a_id/66710.
If you are still unable to get the system to power on, or encounter anymore problems, please fill out the form below, so we can help get any issues you are experiencing resolved.
http://csapps.acer.com/prompt/?key=b6b5bb335ff1871687b39c0bcebce4a9040a8273
We appreciate you taking the time to write this review.
Thank you
Acer America
didnt turn on
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just got it today and when got it out of the box and plugged it in the thing wouldn't even turn on
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Calvin,
Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the laptop is not powering on, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Worst Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is the worst laptop I’ve ever used. Sucks I can’t return it.
No, I would not recommend this to a friendNitro 5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product came in broken and didn’t even turn on
No, I would not recommend this to a friend- Pros mentioned:Graphics, Performance
Beautiful Gaming Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has nice graphics, runs games like a dream and is all in all just a fantastic laptop.
I would recommend this to a friend 60hz display, not 144hz as advertised on Acer.com
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this computer for its 144hz display. What actually came was a cheaper 60hz.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear John,
We are sorry you are unhappy with your Acer laptop. While there are models that do support this refresh rate, the model AN515-44-R99Q laptop has a 60hz LCD screen, not 144hz. If you saw a Nitro 5 on the Acer website that has 144hz, please check the last 4 characters of the model number for the exact model you want. If you need help with this please fee free to contact the Acer store at 800-910-2237; hours are 8am-5pm CST, Mon-Fri.
We appreciate you taking the time to write this review.
Regards,
Acer America
This computer sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money. You can't even play more than one game.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your gaming expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Black screen issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went black at no fault of ours after less than 30 days
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Tmg811,
We are sorry to hear you are having trouble with the screen on your Acer Nitro laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
laptop junk dont get rip off by best buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this laptop is not strong it is junk dont buy this junk laptop
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Richard,
Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Crashed within 14 day trial
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crashed before the two week trial ended. Don’t waste your money.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Rach,
We are sorry to hear you are unhappy with your Acer Nitro 5 laptop. This is not the experience we want our customers to have, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=8fb5d62e08a285dbd4f795c90e0c64cbc235df55
We appreciate you taking the time to write this review.
Regards,
Acer America
- Pros mentioned:Graphics
AcerNitro5 ~ ( High5’s ) Costumer Satisfactory
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A truly exceptional Gaming laptop for gamers who are either starting out or (mid); either or for the overall performance and graphics that stand strong when it comes to being introduced for those newly pc gamers out there - highly recommended!!!
I would recommend this to a friend - Pros mentioned:Performance
Still going strong 3 years later
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve ever made. This laptop hasn’t failed, hasn’t had any issues, and I can pull off 144fps on low-med settings. On a 1650, that’s not bad at all. Thanks Best Buy!
I would recommend this to a friend