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Customer Ratings & Reviews

Your price for this item is $619.99

Customer reviews

Rating 4.4 out of 5 stars with 18 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the Nitro 5 gaming laptop for its excellent gaming performance and affordable price. Many customers mentioned that it is a fantastic laptop for the price. It also has 8GB of DDR4 RAM, which is upgradable to 32GB.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Price, Ram, Storage
    Cons mentioned:
    Processor

    Rated 5 out of 5 stars

    Great Laptop for School, Wrong Stock Photo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently started going to the University where I live and bought this laptop for school use primarily. I went with a budget gaming laptop because of the value you get for a reasonable price. Specs are great for $619.99 + tax (price I paid on Jan 24, 2020) online. AMD Ryzen 7 processor, AMD RX560X Graphics, 8GB DDR4 RAM (upgradeable to 32GB), 512GB M.2 NVMe SSD (extra M.2 slot of more storage if you want). However, although these are EXCELLENT specs for school/home/office use, they are lower mid-range for gaming. Overall I love it! But..... A couple of things to "clarify" that Bestbuy got incorrect: 1.) The stock photo they have for this model, AN515-43-R1QT, is the WRONG photo!!!!! They are showing the 1st generation Acer Nitro 5 laptop. That one has the larger bezels around the screen, different I/O ports (old one has a card reader slot), and different vent locations and access doors on bottom for upgrading RAM and 2.5" SATA hard drive. This is the newer Nitro 5 with the smaller screen bezels (which is a lot nicer in my opinion). 2.) They have this Ryzen 7 processor listed in the expanded description as an 8-core, 16 thread processor which it definitely is not! The Ryzen 7 processor in this laptop is A Ryzen 7 3750U which is a 4-core, 8 thread processor. I would overall HIGHLY recommend this laptop because of the value, and not so much the "Gaming" specs. Although, these are solid middle of the road gaming specs which make many modern games playable on Low,Mid,and High range settings.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Warranty

    Rated 3 out of 5 stars

    Good while it lasted

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was good and worked fine. It is a good gaming laptop. The price was reasonable. It stopped working after the warranty expired. It was not worth getting it repaired. I had to buy another gaming laptop. I chose a different gaming laptop to buy because I did not want to take the risk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't have been more perfect time to upgrde PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the choice to purchase this Gamer Laptop. Especially with the exact combo set up. Very impressive and satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 5 out of 5 stars

    Awesome game laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super fast game laptop I really use for office work and editing videos I not used it to play games. I only played fornite and some games for check how is working and I don’t have any problems with them. I also add a 8G Ram and 2T hard disc.

    I would recommend this to a friend
  • Cons mentioned:
    Multiple buttons, No sd card slot

    Rated 2 out of 5 stars

    Should have got something else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a gamer. I got this laptop after extensive consultation with the Best Buy guys because the graphics card would allow me to edit simple home movies. I don't like that simple things like changing volume or screen brightness require multiple buttons. Also, sound not great on its own (without headphones). And MOST DISAPPOINTING -- no SD card slot. What??? What a bust. If you want to do more than play video games -- get something else for comparable or lower price.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear CaliforniaCustomer,
      We are sorry you are unhappy with some of the features of your Nitro 5 laptop. Acer offers many laptops with different features that will suit most needs. You can go to https://www.acer.com/ac/en/US/content/group/laptops to view the latest models and their specifications. Regarding audio, most laptops have smaller wattage speakers, which while they produce audio, it may not be as robust as expected. In those cases most users will use external powered speakers when not using it on the go.
      If you should need assistance with your laptop, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
      We appreciate you taking the time to write this review.
      Best regards,
      Acer America acer

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great laptop at great price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to for school and more. Upgrade to dual channel 16gb ram and installed 2 tb hard drive. Runs a lot of games better than expected can play a lot of games on ultra at or slightly over 60 fps

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great Laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate it 'almost' a gamer laptop, but for the price, you cannot beat it. With a 500gb SSD, you get plenty of storage, and the expected in crease in speed compared with traditional disk HDD.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Ram

    Rated 5 out of 5 stars

    Entry Level Gaming PC - Great Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop for the price. After spending another $35 for RAM we now have a 16GB memory and this is perfect for my daughter to play online games with her friends.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming laptop for those on a budget of just starting out. Very fast load times, though battery life could be improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my daughter so far

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this for drawing (with a Wacom tablet) and coding. She isn't a power user, but it has been great so far for basic coding and animations.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Speed

    Rated 5 out of 5 stars

    Fast laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. lightning fast. Good gaming laptop for the price. Good for my crafting projects as well.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Excellent PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a top notch gaming PC. I was looking for something to run some high end games, but not be stuff paying top price or having to get a stationary laptop. It has built in Nitrosense fans to keep the PC cool when gaming hours at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works properly and as described on website

    I would recommend this to a friend
  • Cons mentioned:
    Durability, Warranty

    Rated 1 out of 5 stars

    Don't waste ur money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money!! I bought this in Feb 2020 and it died out of the blue 9 month later it shut off and died and now won't turn back on. Acer says the will "fix it" but now replace it. I spentore than $700 on a computer that didn't last a year!! Are you kidding me!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well running gaming console for budget gamers will perform well Budget laptop for gamers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not a desktop but for the gaming nongamer works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop at a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Great price for a good quality laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option really good product I love it was my best option for gaming

    I would recommend this to a friend
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