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Customer Ratings & Reviews

Your price for this item is $746.99
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The comparable value price is $829.99

Customer reviews

Rating 4.5 out of 5 stars with 650 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the Nitro 5's performance and graphics capabilities, frequently praising its value for the price. Positive feedback also highlights the ease of use and ample storage options. However, some users express concerns regarding battery life and the keyboard backlight functionality. A few also mention issues with the hard drive and speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 650 reviews
  • Rated 4 out of 5 stars

    Good laptop overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop gets super hot has trouble shedding heat build quality could have been better but hey it was a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife snarf, and she absolutely loves it snarf, she plays games and works from home snarf snarf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my older laptop went out so we mad dashed it to best buy. This one has been working great, I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all around computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for gaming and normal use. I purchased for my daughter and was happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer-Nitro was easy to set up and use. I love how sturdy it is. I like the features and graphics. I'm glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is likely the best quality you will get for a gaming laptop under $1,000

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming computer for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a solid gaming system. Would wish it had a bigger SSD though! Overall great computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought two of this same gaming laptop for both our sons. They love it and can take it anywhere with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product still in perfect condition. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best laptop ever had but gets hot so quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great of cousre can play any games in it and can get up to 150 fps at low setting fortnite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just really needed a new computer to work from home. This is probably the nicest computer I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is an issue with the webcam not working when facing the window. Aside from that the gamer kid loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent specs, poor quality, poor support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop due to the specs, which are honestly really, really good for the price. Right out of the box, the backlight keyboard was not working. I reached out to Acer and they suggested a system refresh since it appears a driver did not install correctly. At first hesitant, I did so anyway. Upon reloading it did not fix the backlight keyboard issue and it introduced new issues with the OS and other software. So after refreshing it, Acer suggested I send in for repair. After being extremely frustrated with the fact this new laptop that I spent good money on has to go in for repair and may take up to two weeks to get back, I boxed it up and returned it to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Thomas,
      We are sorry to hear this; we understand you returned the Acer Nitro 5 but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
      We appreciate you taking the time to write this review.
      Best regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Sturdy laptop, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace an older Windows 7 one. Very sturdy, easy setup. Totally meets my needs. So far, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Switched from playing most games on an Xbox to mostly PC games because the graphic speed is so good on this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very functional. Great forgetting. Battery has a long life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as my 1st gaming laptop I love it. Staff was very helpful with making my decision in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Using for work then when we go back to office online gaming made simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    school and play works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is for grandson to do schooling and play it is working great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great first gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the money. My son bought it for his first gaming laptop and so far so good.

    I would recommend this to a friend