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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 741 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Predator Helios Neo 16's performance and graphics capabilities, frequently praising its excellent value for the price. Many appreciate the customizable keyboard and the option to upgrade the RAM. However, some users point out that the battery life could be improved, and the laptop's weight and potential for fan noise are also mentioned as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 741 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This laptop is one of the best I've ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone back and forth between Acer laptops and one other top brand for as long as I can remember, and apples to apples, I've always found very little difference between the two, until now. The Acer Predator Helios has really impressed me with its startup speed, performance, and graphics quality so that, when it comes time to look for a replacement once again, my first look will be at the next gen version of this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great quality gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for gaming, I recommend getting a external hard drive or SSD for more space but overall great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Secondary Computer.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bang for the buck for gaming on this bad boy is nearly unbelievable. It’s not a very good on-the-go laptop due to the high powered CPU, but it can run nearly any game you wanna play. BG3 runs like butter, competitive games run at max frame rate, and it has pretty decent response too. Definitely recommend it as a travel set up. Also has a metal exterior that makes it great for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Gaming Computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for gaming! It has great graphics and everything loads quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Has good graphics and speed. It works great for an engineering student.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for gaming, the storage could be bigger, but this is what I chose :)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great home use laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. Great graphics and very smooth. Not the best to carry around, but great for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing is for soft players and beginners. i suggest her if you want to have a cheap computer with a wonderful performance, I love it. Is my first gaming computer and I cannot complain. Don't start asking to pro people if its good or no, cause if you wants to use it for a specific purpose like gaming in a smooth way, I suggest you this computer

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop for its price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is very good, but the battery leaves a bit to be desired, I know that gaming PCs don't have long-lasting batteries, but I think an hour is too much little for a battery

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years with the computer and it work excellent!, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to replace my old acer nitro 5 that was 6 years old. This laptop is responsive, it boots fast, and runs all the games I’ve tried at high fps rates (final fantasy xiv and baldur’s gate 3). The customizable RGB on the keyboard is a nice touch. The laptop feels sturdy and well made. It was an absolute upgrade and I am loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop, as a long time user of acer and acer predator products, the acer predator helios is a top of the line gaming laptop for all of your needs. A Nvidia RTX 4050 Graphics card makes for high quality performance with a configurable performance setting to make sure your computer does not overheat. 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for Gaming and School work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast smooth operating laptop all around versatile. I was a little nervous at first with it being an intel i5 it being a 13 gen though it completely does the job and takes on the most heinous task. It's great for gaming as well as that's what it is a gaming laptop but when I'm not gaming, I'm doing schoolwork on it and it works perfect. Great Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Gaming Laptop for the price it can play any game as long as you don’t over do it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great, Affordable, and outstanding.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good gaming laptop for the price. It has good cooling, sound is very quiet when idle. doesn't get very loud when gaming but can get loud sometimes if running high-end games can get hot and loud but that's usually normal for gaming laptops. This can run games very well with the great RTX graphics card. I would recommend this laptop and is a great option for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well and has good graphics and gaming speed. Runs out of battery fairly quickly though

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Ram

    Rated 4 out of 5 stars

    Great workshop pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great CPU ram for the cost well made gpu and cooling strong battery CPU is also kind of low detail for a gaming PC would recommend an i7 or i9 CPU chip

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for 3d. Printing and gaming, fast , great storage and definitely worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I based my purchase on reviews I found about this laptop and Im so glad I did, the finish is incredible, sturdy, durable, the fans are very quiet and about a month in I havent experienced any heat at all, comes preloaded with some useful software and it is super customizable! Great performance for the price! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Its perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome the pc its amazing and powerfull a good option in the right price

    I would recommend this to a friend
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