Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,139.99
Clearance
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 735 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Predator Helios Neo 16's performance and graphics capabilities, frequently praising its excellent value for the price. Many appreciate the customizable keyboard and the option to upgrade the RAM. However, some users point out that the battery life could be improved, and the laptop's weight and potential for fan noise are also mentioned as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 735 reviews
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    My new game machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is running just great! The only issue I have is that the Blizzard games I loaded are so large that I really need a 1 TB drive!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer ran forza mororsport at 100fps on high settings

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excelente

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good and it runs very well and I recommend it to anyone who wants a computer that runs good for gaming and multitasking.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    For luve streaming, excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves our purposes for live steaming! Eady to set up and runs very smooth. Worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid laptop

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works well and functions smoothly for all of my uses. I use it primarily for class work/ studying and some gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming computer that is a labtop.. it has great performance and graphics card.. i would recomend for anybody who is a gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gotta buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely, amazing! I can play all the games no problem no lag and I love this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use it much as it's just for gaming when I travel for work. But when I do use it I have no real complaints. Just be realistic when it comes to the specs and don't expect to be playing anything too fancy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great performqnce for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great had the 3060 version it performs about the same maybe slightly better but runs way cooler. Also the upgraded screen is really nice. Use it for warzone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product and beautiful design

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied. It's an excellent product, good quality, high performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goated laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really solid laptop both for gaming and school work. Would recommend to anyone who's looking for a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best laptop I have used

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you understand what you're buying this is the perfect purchase it does exactly as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful performance, sleek design, great for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gaming laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far no complaints I would recommend this people that want a fast and affordable computer

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice and fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. just what i wanted. Runs several games, and when it gets hot, the fans cool it down quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a early Christmas present for my son and he loves it. Hes able to play his games but also use ot for school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of the older models of this laptop, maybe from 9 years ago. I was using it during Covid and now for remote work. It has started to crash, even with all of the updates. I read the description on this laptop and decided it was perfect for me! I have not had any problems and the entire process of buying it online to unpacking it and powering it up at home, has been seamless!!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Fans are a little loud but that’s to be expected with acer. Love the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! This is for student who is pursuing an online degree in Information Systems. I think this was a floor model. Even though I am giving 5 star, I have one minor complaint in that the Best Buy staff could have dusted it off before packaging. The open box listing was “Excellent” but the amount of vent dust does not reflect the list rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fastest laptop I've ever owned...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop while out of town because my daughter kept using mine for Roblox. So now we play together. But this laptop is a GREAT spec'd gaming laptop for mid to high range games. I get all 165 frames in Fortnite (which used to be my game of choice when streaming). The IPS display looks AMAZING with all of the colors running on the RTX 4050. I will say I don't know why 16:10 is desirable as most content is created in 16:9 so videos running in an HTML5 format may "flutter" ... Changing the display to 16:9 in Windows fixes this.. But I don't like the 16:10 aspect ratio. Other than that.. VROOOOMMMMMM This thing is FAST!

    I would recommend this to a friend